Home Care in Dereham
Dereham has 9 CQC registered home care agencies. 6 are rated Good, 1 Outstanding, and 2 have not yet been rated. 7 of the 9 were last inspected more than three years ago.
Source: Care Quality Commission register, kept up to date as ratings change.
Dereham at a glance
What the local numbers say about home care in Dereham, to help you judge the options below.
- Hourly care visits, East of England: £26.00 to £34.30 an hour. Middle half of prices from 15 agencies.
- People aged 75 and over: 20,600. Rising to 24,300 by 2035, up 18%
- Living with dementia, aged 65 and over (estimate): 2,600. Rising to 3,400 by 2035, up 29%
- People aged 85 and over: 5,400. Rising to 8,400 by 2035, up 56%
- Dementia diagnosis rate: 70%. The NHS ambition is 67%. Norfolk as a whole is 66%.
- Agencies in the borough, last 12 months: 2 opened, 1 closed. 23 registered today.
- Choice of agencies: 14 within 10 miles. In a typical neighbourhood. The nearest is about 2 miles away (2.4 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.
Arranging and funding care at home in Dereham
Asking for an assessment of needs
Much of the worry about cost eases once the needs themselves are written down. An assessment is free, open to anyone who appears to need support whatever their savings, and it records what help is required and at what times of day. Norfolk County Council Adult Social Care carries it out, considering daily routines, mobility, health and any support already in place. Where eligible needs are identified, a financial assessment follows and works out what the council contributes and what the individual pays from income and capital.
What support at home costs
Care at home is charged by the hour or by the visit, so the weekly total follows from how often help is needed rather than from a fixed fee. Ask each agency for written rates covering weekdays, weekends and bank holidays, and ask whether the charge changes when a visit requires two carers. Check the notice needed to change or cancel visits, since needs rarely hold still for long. Direct payments are worth raising as well, because they let some people take the council contribution and arrange their own support. Ask too what happens if savings later fall below the threshold, since the arrangement changes at that point and it is easier understood in advance.
Choosing a home care agency in Dereham
What the ratings tell you
Voyage (DCA) Norfolk is rated Outstanding, a judgement inspectors reserve for services performing well beyond the expected standard. Six agencies are rated Good, among them NCC First Support - Southern, Ambition Community Healthcare, Fairway House, Woodgate Park, Carewatch - Norfolk and I Care Service. Everyday Living Healthcare Ltd and Pilea Homecare Norfolk have not yet been rated. A rating describes the service as a whole rather than the individual who will arrive at the door, so read the report behind it and note how recent the inspection was. Where no rating exists, ask how long the agency has been operating and for references you can actually follow up.
The questions worth asking first
Ask how visits are covered when a regular carer is unwell or on leave, and whether the same small team can be relied on week to week. Ask about the minimum visit length, whether travel time is charged, and who answers the telephone outside office hours. Ask how quickly a missed visit is noticed and what happens next. Ask what training staff hold for the particular needs involved, whether that is dementia, moving and handling or medication support, and ask how care plans are reviewed once a routine has settled.
9 home care in Dereham
- Woodgate Park · 43 Jasmine Walk, Dereham, Norfolk, NR20 4FN
Home care · CQC Good · Run by Lincoln House Care Home Ltd
Woodgate Park provides care and support to people in their own homes in Dereham and across Norfolk. We work with older people, younger adults, people living with dementia, people with physical disabilities and people with sight or hearing...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults - NCC First Support - Southern · Elizabeth House, Dereham, Norfolk, NR19 1EE
Home care · CQC Good · Run by Norfolk County Council
NCC First Support in the south of Norfolk provides care in people's own homes in and around Dereham. We are here for people who want to carry on living in their own place and need some help to make that work safely. Most of our work is...
Specialisms: Older Person Care, Physical Disability, Younger Adults - I Care Service · Greens Road, Dereham, Norfolk, NR20 3TG
Home care · CQC Good · Run by I Care Service Norfolk Ltd
I Care provides care and support to people in their own homes in Dereham and the surrounding part of Norfolk. We work with older people and younger adults, people living with dementia, adults with a learning disability or autism, and...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults - Voyage (DCA) · Breckland Business Centre, Dereham, Norfolk, NR19 1FD
Home care · CQC Outstanding · Run by Voyage 1 Limited
Voyage Norfolk provides support to people in their own homes across Dereham and the surrounding county. We work with adults who have a learning disability, with autistic adults, with younger adults, with older people, with people living...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Pilea Homecare · Breckland Business Centre, Dereham, Norfolk, NR19 1FD
Home care · Run by Pilea Homecare Ltd
Pilea Homecare supports people in their own homes around Dereham and across Norfolk. We work with older people and younger adults, people living with dementia, people with a physical disability, and people with a visual or hearing...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults - Carewatch · St. Withburga Lane, Dereham, Norfolk, NR19 1FD
Home care · CQC Good · Run by Universal Care Services (UK) Limited
We at Carewatch Norfolk are proud to provide compassionate home care across Dereham and the surrounding Norfolk communities, supporting people to live well and safely in the place they know best: their own home. Based in the heart of...
Specialisms: Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse - Fairway House · Links View, Dereham, Norfolk, NR19 2ED
Home care · CQC Good · Run by Link House Limited
We provide support at home in Dereham and the surrounding part of Norfolk for adults with learning disabilities and autistic people, including younger adults. Our work is about helping people live in their own homes and run their own lives...
Specialisms: Learning Disability / Autism, Younger Adults - Ambition Community Healthcare · Breckland Business Centre, Dereham, Norfolk, NR19 1FD
Home care · CQC Good · Run by Ambition Community Healthcare Ltd
Ambition Community Healthcare supports people in their own homes across Dereham and the surrounding villages of mid Norfolk. Rural life brings its own difficulties when someone needs care, and we plan our rounds around that, because a...
Specialisms: Older Person Care, Learning Disability / Autism, Physical Disability, Younger Adults - Everyday Living Healthcare · Breckland Business Centre, Dereham, Norfolk, NR19 1FD
Home care · Run by Everyday Living Healthcare Ltd
We at Everyday Living Healthcare are proud to provide compassionate home care across Dereham and the wider Norfolk community, supporting people to live well and safely in the place they know best, their own home. Based in the NR postcode...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, East of England Middle half of prices from 15 agencies. Median £31.88. Shown for East of England because too few Norfolk agencies publish a rate. | £26.00 to £34.30 an hour |
| What Norfolk pays Average hourly rate, October 2026. | £26.50 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.
Inspected most recently
- Woodgate Park, 28 July 2023, Good
- Ambition Community Healthcare, 11 June 2022, Good
- Carewatch - Norfolk, 3 July 2021, Good
Longest since a report
- Fairway House, 16 September 2017, Good
- NCC First Support - Southern, 13 July 2019, Good
- Voyage (DCA) Norfolk, 14 February 2020, Outstanding
Frequently asked questions about home care in Dereham
How many home care agencies are there in Dereham?
Dereham has 9 CQC registered home care agencies: 1 Outstanding, 6 Good, 2 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.
How much does home care cost in Dereham?
Hourly care visits, East of England: £26.00 to £34.30 an hour. Middle half of prices from 15 agencies. Median £31.88. Shown for East of England because too few Norfolk agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
Which home care agencies in Dereham were inspected most recently?
Woodgate Park (28 July 2023), Ambition Community Healthcare (11 June 2022) and Carewatch - Norfolk (3 July 2021) have the most recent CQC reports.