NCC First Support - Southern

NCC First Support - Southern is a home care agency in Dereham, Norfolk (NR19 1EE). It holds a CQC rating of Good.

About NCC First Support - Southern

NCC First Support in the south of Norfolk provides care in people's own homes in and around Dereham. We are here for people who want to carry on living in their own place and need some help to make that work safely. Most of our work is with older adults. That can mean a brief call to help with getting up, washing, dressing and medication, help with meals, shopping and household tasks, or longer visits where somebody needs closer support and company through the day. We ask what a person wants rather than offering them a package to fit into, and we would sooner change an arrangement that has stopped suiting them than leave it running because it was what we first agreed. We also support people with physical disabilities, helping with personal care, mobility and getting out of the house, and doing so in a way that leaves the person in charge of how it is done. We support younger adults too, whose days are shaped by work, study, family or their own plans, and whose care should fit around those things. We keep the number of different workers visiting each person as small as we can manage, because familiarity is what lets people relax and what lets us notice changes early. Our most recent overall rating from the Care Quality Commission is good. Do contact us with any questions.

Care provided at NCC First Support - Southern

Read the full inspection report on the CQC website.

Common questions about NCC First Support - Southern

Where is NCC First Support - Southern located?

NCC First Support - Southern is a home care agency based in Dereham, Norfolk (NR19 1EE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does NCC First Support - Southern provide?

NCC First Support - Southern is registered to provide care in people’s own homes, with support that includes Older person care, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is NCC First Support - Southern's CQC rating?

NCC First Support - Southern is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 13 July 2019. You can read the full CQC report from the link on this page.

Questions families ask about NCC First Support - Southern

Can they support someone living with dementia at home?

No. NCC First Support - Southern does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. NCC First Support - Southern covers roughly 10 miles from Dereham.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

NCC First Support - Southern has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from NCC First Support - Southern. Actual fees depend on the room, the level of care and how it is funded.

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