Paxigate Healthcare

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About Us

We at Paxigate Healthcare are proud to provide compassionate home care across St. Neots and the surrounding Cambridgeshire communities, supporting people to live safely and comfortably in the place they know best: their own home.

Based in the PE postcode area, our team travels throughout St. Neots and nearby villages to bring personalised support directly to residents' doorsteps. Delivering care in the familiar surroundings of home means the people we support can continue to enjoy their own routines, cherished belongings, and the comfort of their local community, whilst receiving the professional assistance they need to thrive day by day.

Our care is tailored to a wide range of needs, from older person care and dementia support to care for younger adults, individuals with learning disabilities or autism, those managing mental health conditions, and people living with physical disabilities. In practice, this means we take time to understand each person as an individual, shaping our support around their preferences, life history, and personal goals. For families, it offers reassurance that a loved one is receiving thoughtful, specialised attention from a team experienced in complex and varied needs. Whether it is help with daily living, companionship, medication support, or more specialist care planning, we aim to promote dignity, independence, and wellbeing at every visit.

Following our most recent CQC inspection in November 2022, Paxigate Healthcare received an overall rating of Requires Improvement. We were pleased to be rated Good across the Effective, Caring, and Responsive domains, reflecting the warmth, skill, and attentiveness our team brings to every person we support. The Safe and Well led domains were identified as areas requiring improvement, and we take these findings seriously as a driver for ongoing learning, stronger governance, and continuous refinement of the way we deliver care. Transparency and improvement are central to who we are, and we remain committed to raising standards for the people and families who trust us.

Choosing home care is an important decision, and we understand the care and thought that goes into finding the right support for someone you love. If you are exploring options in St. Neots or the wider Cambridgeshire area, we warmly welcome the opportunity to speak with you, answer your questions, and explore how we can help your family feel supported, informed, and at ease.

Common questions about Paxigate Healthcare

Where is Paxigate Healthcare located?

Paxigate Healthcare is a home care agency based in St. Neots, Cambridgeshire (PE19 6EN), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Paxigate Healthcare provide?

Paxigate Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Paxigate Healthcare's CQC rating?

Paxigate Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 25 November 2022. You can read the full CQC report from the link on this page.

Does Paxigate Healthcare provide dementia care?

Yes. Paxigate Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of St. Neots

This agency provides care within approximately 10 miles of their St. Neots office. Radius is approximate — claim to update

Contact Paxigate Healthcare Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 25 November 2022
  • Report published: 25 November 2022

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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