Phoenix Healthcare SL

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About Us

Phoenix Healthcare SL provides care and support in people's own homes in Cambridge and across Cambridgeshire. We work with older people, people living with dementia, adults with learning disabilities, autistic adults, people managing mental health conditions, people with physical disabilities, younger adults, and people working through difficulties with alcohol or drugs.

Because that covers a good deal of ground, we do not offer one shape of support and hope it fits. Somebody rebuilding their life after a period of heavy drinking needs something quite unlike somebody in the later stages of dementia, and each deserves an arrangement actually built for them. We listen first, agree it in plain language, and revisit it honestly rather than leaving it in a folder.

Where the work is sensitive we go carefully and without judgement. Recovery rarely runs in a straight line, and being dependable on the difficult weeks is most of what we are useful for. We work alongside health teams and specialist services rather than duplicating them.

The rest of what we do is more everyday: personal care, medication, meals, mobility, household jobs, shopping, appointments and company, from carers the household already knows.

We have not yet been given an overall rating by the Care Quality Commission. We are happy to be asked directly about our training and staffing.

Common questions about Phoenix Healthcare SL

Where is Phoenix Healthcare SL located?

Phoenix Healthcare SL is a home care agency based in Cambridge, Cambridgeshire (CB2 1GE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Phoenix Healthcare SL provide?

Phoenix Healthcare SL is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

Does Phoenix Healthcare SL provide dementia care?

Yes. Phoenix Healthcare SL supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Cambridge

This agency provides care within approximately 10 miles of their Cambridge office. Radius is approximate — claim to update

Contact Phoenix Healthcare SL

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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