The Oaks

The Oaks is a residential care home in Malvern, Worcestershire (WR14 1ET). It holds a CQC rating of Good.

About The Oaks

The Oaks is a residential care home in Malvern, Worcestershire, supporting adults with a learning disability and adults on the autistic spectrum. We offer both settled long term places and respite stays. We think of this as a house that people live in rather than a facility they are placed in, and that colours the way the day runs. People choose when to get up, what to eat, how to spend their time and who they see. Staff are here to make those choices workable, which might mean support with personal care, help with cooking or shopping, managing appointments and money, or going along to something because it is easier with company. Understanding how each person communicates is a serious part of the job. People let us know what they want and how they feel in very different ways, and our responsibility is to learn each person's way properly and then act on what we are being told. Malvern and the surrounding area offer plenty to be involved in, and we encourage people to keep up the connections, interests and relationships that matter to them. Our most recent overall rating from the Care Quality Commission is good. If you would like to look round and meet the team, you would be very welcome.

Care provided at The Oaks

Read the full inspection report on the CQC website.

Common questions about The Oaks

Where is The Oaks located?

The Oaks is a residential care home in Malvern, Worcestershire, WR14 1ET. You can view its exact location and get directions from the map on this page.

What type of care does The Oaks provide?

The Oaks is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.

What is The Oaks's CQC rating?

The Oaks is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 28 May 2025. You can read the full CQC report from the link on this page.

Does The Oaks offer respite or short-term care?

Yes. The Oaks offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about The Oaks

Can Mum or Dad stay here if their dementia gets worse?

No. The Oaks is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. The Oaks is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. The Oaks offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the West Midlands

The Oaks has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from The Oaks. Actual fees depend on the room, the level of care and how it is funded.

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