The Avenue Care Home

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About Us

The Avenue Care Home is in Malvern. We provide residential care for older people and also support adults with a learning disability, autistic adults, people living with mental ill health and younger adults. Respite stays are available too.

Having residents of different ages and needs living together works better than people often expect, provided it is thought about rather than left to chance. Older residents frequently enjoy the company and a bit of life about the place, and younger residents benefit from a settled household rather than an institutional one. What makes it work is not assuming everybody wants the same things.

For residents with a learning disability or who are autistic, we treat the environment itself as part of the support. Noise, lighting, how predictable the day is, and whether there is somewhere quiet to go when everything becomes too much. We also learn how each person communicates, including those who use little or no speech.

Where mental ill health is part of the picture, we keep things calm and consistent, work closely with community teams and raise concerns early.

The Malvern hills are on the doorstep and getting out is a normal part of the week.

Our most recent overall rating from the Care Quality Commission is good. Please come and visit The Avenue and ask us anything.

Common questions about The Avenue Care Home

Where is The Avenue Care Home located?

The Avenue Care Home is a residential care home in Malvern, Worcestershire, WR14 3AY. You can view its exact location and get directions from the map on this page.

What type of care does The Avenue Care Home provide?

The Avenue Care Home is registered to provide residential personal care, with support that includes Older person care, Mental health care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.

What is The Avenue Care Home's CQC rating?

The Avenue Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 May 2026. You can read the full CQC report from the link on this page.

Does The Avenue Care Home offer respite or short-term care?

Yes. The Avenue Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact The Avenue Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about The Avenue Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. The Avenue Care Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. The Avenue Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. The Avenue Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. The Avenue Care Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 1 May 2026
  • Report published: 1 May 2026

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the West Midlands

The Avenue Care Home has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from The Avenue Care Home. Actual fees depend on the room, the level of care and how it is funded.

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