Matrixcare

Matrixcare is a residential care home in Malvern, Worcestershire (WR14 1AR). It holds a CQC rating of Good.

About Matrixcare

We are a residential home in Malvern supporting adults with learning disabilities and autistic people, including younger adults, people with physical disabilities and people with loss of sight or hearing. The house is run as a household rather than a service. People living here have their own rooms and their own belongings, and they take part in deciding how the place works: what is cooked, when meals happen, what gets bought and where everyone goes at the weekend. For adults who have often had decisions made on their behalf, that ordinary degree of control is much of the point. Support is built around each person and what they want to be able to do, whether that is work, college, volunteering, getting out regularly, keeping up with family, managing money with a hand from staff or learning to do more around the house. Where somebody needs help with personal care, mobility or health appointments, we give it without taking over more of the task than is necessary. Where sight or hearing is poor, small habits matter: saying who you are on coming into a room, speaking clearly and not moving things about without saying so. Predictability counts for a great deal, so we keep staffing as consistent as we can. Respite stays are available alongside longer places. Our most recent inspection by the Care Quality Commission rated us good overall. If you are looking for a place for yourself or someone in your family, please come and visit.

Care provided at Matrixcare

Read the full inspection report on the CQC website.

Common questions about Matrixcare

Where is Matrixcare located?

Matrixcare is a residential care home in Malvern, Worcestershire, WR14 1AR. You can view its exact location and get directions from the map on this page.

What type of care does Matrixcare provide?

Matrixcare is registered to provide residential personal care, with support that includes Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Matrixcare's CQC rating?

Matrixcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 July 2018. You can read the full CQC report from the link on this page.

Does Matrixcare offer respite or short-term care?

Yes. Matrixcare offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Matrixcare

Can Mum or Dad stay here if their dementia gets worse?

No. Matrixcare is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Matrixcare is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Matrixcare offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Matrixcare supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the West Midlands

Matrixcare has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Matrixcare. Actual fees depend on the room, the level of care and how it is funded.

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