Pelham House Residential Care Home with Dementia
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Respite Care
- CQC: Requires Improvement
- Care Home
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About Us
Pelham House is a residential care home in Haywards Heath, West Sussex, and much of our work is with people living with dementia. We are a permanent home to older people, and we also offer respite stays for those needing care for a short period or whose family carer needs a break. Where dementia is part of the picture it shapes the whole house rather than one wing of it. We keep the day recognisable, keep familiar staff around people, let residents hold on to their own belongings and habits, and stay with somebody who is upset rather than trying to talk them out of it. Alongside that, we help with the things that have become difficult: getting washed and dressed, moving about safely, medication given properly and on time, and eating and drinking well. We want to be honest with you about where we stand. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather set that out plainly than have you find it elsewhere. We know what the inspectors raised with us, we are working through it, and we will discuss any part of it openly with families and professionals who ask. Please come and visit, at a mealtime if you can, and ask us the difficult questions.
Common questions about Pelham House Residential Care Home with Dementia
Where is Pelham House Residential Care Home with Dementia located?
Pelham House Residential Care Home with Dementia is a residential care home in Haywards Heath, West Sussex, RH17 5EU. You can view its exact location and get directions from the map on this page.
What type of care does Pelham House Residential Care Home with Dementia provide?
Pelham House Residential Care Home with Dementia is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is Pelham House Residential Care Home with Dementia's CQC rating?
Pelham House Residential Care Home with Dementia is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 22 July 2017. You can read the full CQC report from the link on this page.
Does Pelham House Residential Care Home with Dementia provide dementia care?
Yes. Pelham House Residential Care Home with Dementia supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Pelham House Residential Care Home with Dementia offer respite or short-term care?
Yes. Pelham House Residential Care Home with Dementia offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Contact Pelham House Residential Care Home with Dementia
Phone the home directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
- Residential Care: Help with everyday living, meals and personal care in a supportive home setting.
Questions families ask about Pelham House Residential Care Home with Dementia
Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.
Can Mum or Dad stay here if their dementia gets worse?
Yes. Pelham House Residential Care Home with Dementia is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register
Is there a nurse on site if health needs change?
No. Pelham House Residential Care Home with Dementia is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register
Can they try a short stay before deciding?
Yes. Pelham House Residential Care Home with Dementia offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.
Do they take younger adults as well as older people?
No. Pelham House Residential Care Home with Dementia is registered for older people. Younger adults are not listed. Source: CQC register
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Take these with you
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Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 22 July 2017
- Report published: 22 July 2017
Overall: Requires Improvement
- Safe: Requires Improvement
- Effective: Good
- Caring: Good
- Responsive: Good
- Well-led: Requires Improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
How Pelham House Residential Care Home with Dementia compares in Mid Sussex
Measured against the 42 care homes for older people registered in Mid Sussex. The dark dot is this home.
- Size
- 30 places. Smaller than 29 of the 42 homes. The local average is 42 places.
- CQC rating
- Requires improvement. 34 of the 42 homes (81%) are rated Good or Outstanding. Across West Sussex the figure is 78%.
- Latest report
- 19 July 2023. 14 of the 42 homes have published a newer inspection report since.
- Registered
- January 2011. 26 of the 42 homes registered more recently.
- Care offered
- Dementia care. Of the 42 homes, 28 offer dementia care.
- Food hygiene
- 5 out of 5. The top rating, shared by 35 of the 39 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Mid Sussex.
The local picture: Mid Sussex
What the numbers say about care for older people in Mid Sussex, in West Sussex.
What care costs in West Sussex, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £1,033 | £1,343 to £1,804 (Middle half of prices from 14 West Sussex homes. Median £1,579.) |
| Nursing care | £1,125 | £1,617 to £2,080 (South East figure, because too few West Sussex homes publish this price. 63 homes. Median £1,933.) |
| Residential dementia care | Not published separately | £1,571 to £1,942 (South East figure, because too few West Sussex homes publish this price. 82 homes. Median £1,709.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few West Sussex homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 18,500. Rising to 21,800 by 2035, up 17%
- People aged 85 and over: 5,100. Rising to 8,000 by 2035, up 55%
- Living with dementia, aged 65 and over (estimate): 2,400. Rising to 3,100 by 2035, up 27%
- Dementia diagnosis rate: 65%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Care home beds per 1,000 people aged 75+: 85. West Sussex average is 83.
- Care homes, last 12 months: 1 opened, 0 closed. 3 changed owner, covering 125 beds.
- Care home beds filled across West Sussex: 85%. The 12 month average is 84%.
- Who pays, across West Sussex (estimate): 34% council, 51% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Pelham House Residential Care Home with Dementia
Facts from public registers, and what is close by.
- Registered with CQC
- 28 January 2011, so 15 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 16 March 2026.
- Run by
- Cedarcare (SE) Ltd, which runs this service only.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Pelham House Residential Care Home with Dementia
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Princess Royal Hospital, Haywards Heath, 2.6 miles away
It is about 2.6 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Cuckfield Medical Centre, 0.3 miles away
- Dolphins Practice, 1.3 miles away
- Newtons Practice, 1.8 miles away
Nearest dentists
- Cuckfield Dental Practice, 0.3 miles away (NHS.uk details)
- Gallery Dental Practice, 0.4 miles away (NHS.uk details)
- Haywards Heath Health Centre, 1.8 miles away (NHS.uk details)
Nearest pharmacies
- Cuckfield Chemist, 0.4 miles away
- Kamsons Pharmacy, 1.8 miles away
- Orchards Pharmacy, 2 miles away
Nearest railway stations
- Haywards Heath Station, 1.6 miles away
- Balcombe Station, 3 miles away
- Wivelsfield Station, 3.4 miles away
Around Pelham House Residential Care Home with Dementia
- H: Pelham House Residential Care Home with Dementia
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Typical weekly fees in the South East
Pelham House Residential Care Home with Dementia has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from Pelham House Residential Care Home with Dementia. Actual fees depend on the room, the level of care and how it is funded.
Contact Pelham House Residential Care Home with Dementia
Phone the home directly, or send an enquiry and we will pass it on.
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