The Palm

The Palm is a residential care home in Torquay, Torbay (TQ1 3HA).

About The Palm

We are a residential care home in Torquay, providing a home for older people and for younger adults who need support with daily living, including people living with mental health conditions. What we try to offer is steadiness. Familiar staff, a predictable shape to the week, meals people actually want to eat and somewhere a person can be left in peace when that is what they need. Residents keep their own rooms, belongings and routines so far as we can manage, and they decide how much they want to be involved in whatever is going on in the house. Where somebody's mental health is unsettled, our approach is to know them well enough to see difficulty coming rather than only to react once it has arrived. That depends on staff who stay long enough to know people properly, which is why we put effort into keeping our team settled. Torquay has its advantages, and getting out for a walk or a change of view is part of ordinary life here when the weather allows. Family and friends are welcome whenever they wish to come. Respite stays are available as well as permanent places. We do not yet hold an overall rating from the Care Quality Commission and are happy to discuss that openly. If you are considering a home for yourself or someone in your family, please come and look round. Talking to the people who live here will tell you more than we can.

Care provided at The Palm

Read the full inspection report on the CQC website.

Common questions about The Palm

Where is The Palm located?

The Palm is a residential care home in Torquay, Torbay, TQ1 3HA. You can view its exact location and get directions from the map on this page.

What type of care does The Palm provide?

The Palm is registered to provide residential personal care, with support that includes Older person care, Mental health care, Younger adults care, Respite care. The full list of services is shown on this page.

Does The Palm offer respite or short-term care?

Yes. The Palm offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about The Palm

Can Mum or Dad stay here if their dementia gets worse?

No. The Palm is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. The Palm is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. The Palm offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. The Palm supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

The Palm has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from The Palm. Actual fees depend on the room, the level of care and how it is funded.

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