Keychange Charity Erith House Care Home

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About Us

We are a care home in Torquay, part of Keychange Charity, caring for older people and younger adults. We support people living with dementia, adults with learning disabilities, autistic adults, people with physical disabilities and people affected by sight or hearing loss.

Being part of a charity shapes how we think about the home. Decisions about staffing, food and the fabric of the building are made with the people living here in mind rather than with an eye on a return, and everyone is welcome regardless of background or belief. What we ask of ourselves is patience, kindness and treating people as individuals rather than as a set of needs.

Support covers personal care, medicines, mobility and everyday life, given at whatever level each person requires and no more. For people living with dementia, we keep routines calm and familiar and train our team to respond to the feeling behind what someone says. For younger adults and people with disabilities, we look for what independence can be kept or regained.

Respite stays are available and planned with the same thought as permanent places.

Our most recent overall rating from the Care Quality Commission is good. Anyone considering the home for themselves or a relative is welcome to visit, meet the team and ask us anything, including the awkward questions.

Common questions about Keychange Charity Erith House Care Home

Where is Keychange Charity Erith House Care Home located?

Keychange Charity Erith House Care Home is a residential care home in Torquay, Torbay, TQ1 2PX. You can view its exact location and get directions from the map on this page.

What type of care does Keychange Charity Erith House Care Home provide?

Keychange Charity Erith House Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Keychange Charity Erith House Care Home's CQC rating?

Keychange Charity Erith House Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 June 2019. You can read the full CQC report from the link on this page.

Does Keychange Charity Erith House Care Home provide dementia care?

Yes. Keychange Charity Erith House Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Keychange Charity Erith House Care Home offer respite or short-term care?

Yes. Keychange Charity Erith House Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Keychange Charity Erith House Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Keychange Charity Erith House Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Keychange Charity Erith House Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Keychange Charity Erith House Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Keychange Charity Erith House Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Keychange Charity Erith House Care Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 5 June 2019
  • Report published: 5 June 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South West

Keychange Charity Erith House Care Home has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Keychange Charity Erith House Care Home. Actual fees depend on the room, the level of care and how it is funded.

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