Castle Road

Castle Road is a residential care home in Torquay, Torbay (TQ1 3BB). It holds a CQC rating of Good.

About Castle Road

Castle Road is a residential care home in Torquay supporting adults living with mental ill health. We offer permanent places and planned respite stays. We are not a clinical setting and we do not try to feel like one. We are a house in a residential street where people live, with support available whenever it is needed. For many of the people we support, that ordinariness is the point. After periods in hospital or in unstable housing, a settled home with a reliable routine does a great deal of the work. Our support covers meals, medication, help keeping appointments, managing a household and rebuilding confidence in everyday situations. Just as importantly, it covers staff who know a person well enough to tell the difference between a bad day and a genuine deterioration, and who respond proportionately to each. Recovery here is practical rather than abstract. Cooking, budgeting, getting out into Torquay, keeping in touch with family and holding on to the things that are going well. Progress is rarely a straight line and a setback is not treated as a failure. Respite stays can give someone breathing space during a difficult stretch, or give a family carer a planned rest. The Care Quality Commission rated us good at our most recent inspection. Residents, families and referrers are welcome to visit and ask us directly how we work and what we could realistically support.

Care provided at Castle Road

Read the full inspection report on the CQC website.

Common questions about Castle Road

Where is Castle Road located?

Castle Road is a residential care home in Torquay, Torbay, TQ1 3BB. You can view its exact location and get directions from the map on this page.

What type of care does Castle Road provide?

Castle Road is registered to provide residential personal care, with support that includes Mental health care, Respite care. The full list of services is shown on this page.

What is Castle Road's CQC rating?

Castle Road is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 3 September 2024. You can read the full CQC report from the link on this page.

Does Castle Road offer respite or short-term care?

Yes. Castle Road offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Castle Road

Can Mum or Dad stay here if their dementia gets worse?

No. Castle Road is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Castle Road is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Castle Road offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Castle Road has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Castle Road. Actual fees depend on the room, the level of care and how it is funded.

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