Bank House Residential Care Home

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About Us

We are Bank House Residential Care Home in Newport, Shropshire. We look after older people who are finding it difficult to manage at home on their own, and we take respite bookings for shorter stays.

We have kept our focus clear rather than trying to be all things to everyone. Residential care for older people is what we do. Doing it properly means knowing each person well: their history, the work they did, the family names, what comforts them and what reliably unsettles them. Staff who carry that knowledge are the ones who notice quickly when somebody is unwell or out of sorts.

Beyond that, much of what makes a day here good is quite unremarkable. A decent breakfast at a time that suits you. Your own chair and your own belongings. The garden when the weather allows. Company if you want it and quiet if you would rather, and somebody with the time to sit down and properly listen.

We also support people to keep hold of what they can still manage themselves, and to keep up the connections they already have in the town.

Our most recent overall rating from the Care Quality Commission is good. Please ring us and come and see the home.

Common questions about Bank House Residential Care Home

Where is Bank House Residential Care Home located?

Bank House Residential Care Home is a residential care home in Newport, Telford and Wrekin, TF10 7JE. You can view its exact location and get directions from the map on this page.

What type of care does Bank House Residential Care Home provide?

Bank House Residential Care Home is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.

What is Bank House Residential Care Home's CQC rating?

Bank House Residential Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 April 2020. You can read the full CQC report from the link on this page.

Does Bank House Residential Care Home offer respite or short-term care?

Yes. Bank House Residential Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Bank House Residential Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Bank House Residential Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Bank House Residential Care Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Bank House Residential Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Bank House Residential Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Bank House Residential Care Home is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 8 April 2020
  • Report published: 8 April 2020

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the West Midlands

Bank House Residential Care Home has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Bank House Residential Care Home. Actual fees depend on the room, the level of care and how it is funded.

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