Greys Residential Home
Greys Residential Home is a residential care home in Woking, Surrey (GU22 0JQ). It holds a CQC rating of Good.
About Greys Residential Home
Greys Residential Home offers residential care to older people in Woking, Surrey. We are a home in the ordinary sense of the word, and our aim is that people who move in feel settled rather than processed. The help people need from us is mostly practical: getting up and dressed, a bath or a shower, moving about safely, medication given properly and on time, and meals worth looking forward to, with somebody nearby through the night. Alongside permanent places we offer respite stays, which can help a family carer take a holiday or recover from illness, and which sometimes help somebody decide whether residential care is right for them before making a permanent move. Days here run at a gentle pace. There is breakfast when people are ready for it, food cooked on the premises, newspapers, cards, music, visits from the hairdresser and trips out when the weather allows. Nobody is obliged to join in with anything. We have found that the residents who settle best are the ones who keep hold of their own habits, so we ask about those habits early and work around them. Families visit as often as they like and are welcome at mealtimes. Our most recent overall rating from the Care Quality Commission is good. If you are considering a move for yourself or a relative, please ring and arrange to come and look round.
Care provided at Greys Residential Home
- Older person care
- Respite care
- Last CQC inspection: 22 December 2018
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Greys Residential Home. Report published 22 December 2018.
- Inspectors visited without warning on 23, 27 and 30 November 2018. CQC published the report on 22 December 2018.
Safe
CQC rated Safe as Good. Inspectors found enough staff to meet people's needs. They found the home clean, well furnished and maintained, and a safe place to live and work. At the April 2017 inspection Safe was rated Requires improvement because of one breach of the regulations. The breach was about action not always being taken to reduce the risk of harm to people. At this inspection the breach was met.
Effective
CQC rated Effective as Good. Inspectors found staff knew the people they supported and had the skills and training to meet their needs. People had access to community health professionals as well as the home's staff. Diets were balanced and met people's likes, dislikes and preferences. The provider had applied for authority under the Mental Capacity Act and DoLS. Applications had been authorised and the provider was following the conditions.
Caring
CQC rated Caring as Good. Inspectors found staff met people's needs in a respectful, kind and compassionate way. Staff knew they must treat people equally and respect their diversity and human rights.
Responsive
CQC rated Responsive as Good. Inspectors found staff gave people individualised care in a professional, friendly and supportive way. People were encouraged to discuss their health needs.
Well-led
CQC rated Well-led as Good. The home had a registered manager. Staff said the manager and organisation gave good support and there were chances to move forward in their careers. People and relatives found the manager and staff approachable and responsive, and feedback was encouraged. The home had systems that consistently monitored and assessed the quality of the service. Health care professionals contacted by inspectors were very positive and raised no concerns about quality.
What people told the inspectors
People thought the home had a friendly and relaxed atmosphere with very good care and support. People and their relatives said the meals were of good quality with enough choice.
Since the last inspection
Rated Good in December 2018, the same overall rating as before (Good).
Safe moved from Requires improvement to Good; Effective is still Good; Caring is still Good; Responsive is still Good; Well-led is still Good.
- 5 March 2021: Inspection looking at part of the service
- 22 December 2018: Routine inspection, rated Good. This inspection gave the current rating.
- 6 May 2017: Routine inspection, rated Good
- 31 March 2015: Routine inspection, rated Good
- 25 October 2013: Routine inspection
- 24 August 2012: Inspection in response to concerns
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Greys Residential Home compares in Woking
Measured against the 22 care homes for older people registered in Woking. The dark dot is this home.
- Size
- 24 places. Smaller than 15 of the 22 homes. The local average is 46 places.
- CQC rating
- Good. 16 of the 22 homes (73%) are rated Good or Outstanding. Across Surrey the figure is 70%.
- Latest report
- 22 December 2018. 13 of the 22 homes have published a newer inspection report since.
- Registered
- December 2010. One of the longer established homes. 19 of the 22 registered more recently.
- Care offered
- Dementia care. Of the 22 homes, 17 offer dementia care.
- Food hygiene
- 5 out of 5. The top rating, shared by 14 of the 17 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Woking.
The local picture: Woking
What the numbers say about care for older people in Woking, in Surrey.
What care costs in Surrey, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £952 | £1,654 to £1,931 (Middle half of prices from 18 Surrey homes. Median £1,772.) |
| Nursing care | £988 | £1,920 to £2,155 (Middle half of prices from 13 Surrey homes. Median £2,025.) |
| Residential dementia care | Not published separately | £1,725 to £2,020 (Middle half of prices from 14 Surrey homes. Median £1,842.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Surrey homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 9,600. Rising to 11,000 by 2035, up 14%
- People aged 85 and over: 2,900. Rising to 4,000 by 2035, up 40%
- Living with dementia, aged 65 and over (estimate): 1,300. Rising to 1,600 by 2035, up 21%
- Dementia diagnosis rate: 77%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Care home beds per 1,000 people aged 75+: 86. Surrey average is 90.
- Care homes, last 12 months: 1 opened, 0 closed. 3 changed owner, covering 126 beds.
- Care home beds filled across Surrey: 88%. The 12 month average is 87%.
- Who pays, across Surrey (estimate): 32% council, 52% self. The rest is NHS funded or other.
Planned and recent building work within 5 miles
- 2 miles: Lion House 147 Oriental Road Woking Surrey. Application for a 76 bed care home. Submitted 10 February 2026. Approved 8 September 2026.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Greys Residential Home
Facts from public registers, and what is close by.
- Registered with CQC
- 1 December 2010, so 15 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 2 September 2026.
- Run by
- Grey's Residential Homes Ltd, which runs this service only.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Greys Residential Home
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Royal Surrey County Hospital, Guildford, 4.6 miles away
It is about 4.6 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- St John's Family Practice, 0.9 miles away
- Southview Medical Practice, 1 mile away
- Goldsworth Park Health Centre, 1.1 miles away
Nearest dentists
- Goldsworth Road Dental Centre, 1 mile away (NHS.uk details)
- Bupa Dental Care Westfield Rd, 1 mile away (NHS.uk details)
- Graphic House 1-3, 1 mile away (NHS.uk details)
Nearest pharmacies
- Rowlands Pharmacy, 0.9 miles away
- Goldsworth Park Pharmacy, 1.1 miles away
- Kingfield Pharmacy, 1.2 miles away
Nearest railway stations
- Worplesdon Station, 1.1 miles away
- Woking Station, 1.3 miles away
- Brookwood Station, 2.5 miles away
Around Greys Residential Home
- H: Greys Residential Home
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Local care news in Surrey
- New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
- CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)
More local care news for Surrey
Common questions about Greys Residential Home
Where is Greys Residential Home located?
Greys Residential Home is a residential care home in Woking, Surrey, GU22 0JQ. You can view its exact location and get directions from the map on this page.
What type of care does Greys Residential Home provide?
Greys Residential Home is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.
What is Greys Residential Home's CQC rating?
Greys Residential Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 December 2018. You can read the full CQC report from the link on this page.
Does Greys Residential Home offer respite or short-term care?
Yes. Greys Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Greys Residential Home
Can Mum or Dad stay here if their dementia gets worse?
No. Greys Residential Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Greys Residential Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Greys Residential Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Greys Residential Home is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Greys Residential Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Greys Residential Home. Actual fees depend on the room, the level of care and how it is funded.
Explore more
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