Felbury House
Felbury House is a residential care home in Dorking, Surrey (RH5 6NL). It holds a CQC rating of Good.
About Felbury House
We at Felbury House are proud to offer a warm, welcoming residential care home in the historic market town of Dorking, Surrey, where older person care and dementia care are delivered with genuine compassion and dignity. Nestled within the picturesque RH postcode area, our home enjoys the peaceful charm of the Surrey Hills whilst remaining close to the amenities and community life that families know and love. Our setting has been thoughtfully arranged to feel like a true home rather than an institution. Residents can enjoy comfortable communal spaces for socialising, quieter corners for reflection, and the natural beauty of the surrounding area, which lends a calming atmosphere to daily life. Dorking itself offers a wonderful backdrop of countryside walks, local heritage and a strong sense of community, all of which help our residents and their visiting loved ones feel settled and connected. At the heart of what we do is a deep commitment to person centred care. We specialise in supporting older people, including those living with dementia, and we understand that every individual has a unique story, personality and set of preferences. For residents living with dementia, this means creating familiar routines, gentle stimulation and a calm environment that reduces anxiety and promotes moments of joy. For families, it means the reassurance of knowing that your loved one is being seen as a whole person, not defined by a diagnosis. We also provide support for residents with physical disabilities and those living with visual or hearing impairments, adapting our approach so that everyone can participate fully in daily life, enjoy meaningful activities and maintain as much independence as possible. Our respite care offering is designed for families who need a trusted place for a loved one to stay on a short term basis, whether that is to allow a regular carer to rest, recover or take a well earned break. Respite guests receive the same warm welcome and attentive support as our permanent residents, and many families find these stays offer valuable peace of mind. Day to day, our focus is on the small things that make a big difference: a friendly conversation over a cup of tea, helping a resident enjoy a favourite hobby, sharing a homemade meal, or simply being present when company is needed. We work closely with families, keeping communication open and honest, because we believe good care is a partnership built on trust. The Care Quality Commission has rated Felbury House as Good overall following its inspection on 20 October 2022, with Good ratings across the Safe, Effective, Caring and Responsive domains. This independent recognition reflects the everyday commitment of our team to keeping residents safe, delivering effective support, showing genuine kindness and responding thoughtfully to each person's needs. The Well led domain was rated as Requires Improvement, and we take this feedback seriously as an opportunity to strengthen our leadership and governance further, ensuring that the quality of care our residents receive continues to grow and improve over time. We believe honest reflection is an essential part of providing outstanding care. Choosing a care home for someone you love is one of the most important decisions a family can make, and we understand the questions, worries and hopes that come with it. If you are exploring options for a parent, partner or relative in the Dorking area, we warmly invite you to get in touch with Felbury House. Whether you are considering long term residential care, specialist dementia support or a short respite stay, we would be delighted to answer your questions, share more about our home and welcome you for a visit so you can experience our community for yourself.
Care provided at Felbury House
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Respite care
- Last CQC inspection: 20 October 2022
Read the full inspection report on the CQC website.
How Felbury House compares in Guildford
Measured against the 35 care homes for older people registered in Guildford. The dark dot is this home.
- Size
- 30 places. Smaller than 18 of the 35 homes. The local average is 38 places.
- CQC rating
- Good. 22 of the 35 homes (63%) are rated Good or Outstanding. Across Surrey the figure is 70%.
- Latest report
- 20 October 2022. 15 of the 35 homes have published a newer inspection report since.
- Registered
- June 2021. 15 of the 35 homes registered more recently.
- Care offered
- Dementia care. Of the 35 homes, 25 offer dementia care.
- Food hygiene
- 5 out of 5. The top rating, shared by 26 of the 26 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Guildford.
The local picture: Guildford
What the numbers say about care for older people in Guildford, in Surrey.
What care costs in Surrey, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £952 | £1,654 to £1,931 (Middle half of prices from 18 Surrey homes. Median £1,772.) |
| Nursing care | £988 | £1,920 to £2,155 (Middle half of prices from 13 Surrey homes. Median £2,025.) |
| Residential dementia care | Not published separately | £1,725 to £2,020 (Middle half of prices from 14 Surrey homes. Median £1,842.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Surrey homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 14,000. Rising to 16,000 by 2035, up 14%
- People aged 85 and over: 4,000. Rising to 5,800 by 2035, up 43%
- Living with dementia, aged 65 and over (estimate): 1,900. Rising to 2,300 by 2035, up 22%
- Dementia diagnosis rate: 66%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Care home beds per 1,000 people aged 75+: 69. Surrey average is 90.
- Care homes, last 12 months: 1 opened, 0 closed. 5 changed owner, covering 271 beds.
- Care home beds filled across Surrey: 88%. The 12 month average is 87%.
- Who pays, across Surrey (estimate): 32% council, 52% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Felbury House
Facts from public registers, and what is close by.
- Registered with CQC
- 3 June 2021, so 5 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 23 January 2025.
- Run by
- Felbury House Limited, which runs this service only.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Felbury House
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Royal Surrey County Hospital, Guildford, 8.9 miles away
It is about 8.9 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Sheresurgeryanddispensary Surgery, 2.6 miles away
- Dorking Medical Practice, 4.1 miles away
- Medwyn Surgery, 4.8 miles away
Nearest dentists
- Arundel Lodge Dental Surgery, 4.2 miles away (NHS.uk details)
- Portman Smile Clinic, 4.2 miles away (NHS.uk details)
- South Street Dental Surgery, 4.2 miles away (NHS.uk details)
Nearest pharmacies
- Brockwood Pharmacy, 4 miles away
- South Street Pharmacy, 4.2 miles away
- Frith Pharmacy Dorking, 4.3 miles away
Nearest railway stations
- Gomshall Station, 2 miles away
- Holmwood Station, 4.2 miles away
- Dorking West Station, 4.3 miles away
Around Felbury House
- H: Felbury House
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Local care news in Surrey
- New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
- CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)
More local care news for Surrey
Common questions about Felbury House
Where is Felbury House located?
Felbury House is a residential care home in Dorking, Surrey, RH5 6NL. You can view its exact location and get directions from the map on this page.
What type of care does Felbury House provide?
Felbury House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.
What is Felbury House's CQC rating?
Felbury House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 October 2022. You can read the full CQC report from the link on this page.
Does Felbury House provide dementia care?
Yes. Felbury House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Felbury House offer respite or short-term care?
Yes. Felbury House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Felbury House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Felbury House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Felbury House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Felbury House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Felbury House is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Felbury House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from Felbury House. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More care homes in Dorking
- Bramley House Residential Home — CQC Good
- Nower House — CQC Good
- Pinehurst Rest Home — CQC Good
- Stanecroft — CQC Good
- Tuscany House — CQC Good
- Livingstone House — CQC Requires Improvement
Browse all care homes in Dorking.