Echelforde

Echelforde is a residential care home in Ashford, Surrey (TW15 2XG). It holds a CQC rating of Good.

About Echelforde

Echelforde provides residential care in Ashford, Surrey, for older people, including people living with dementia, adults with learning disabilities and autism, people with mental health needs and people with physical disabilities. We also take planned respite stays. We treat this as a home first and a care setting second. The people living here have their own rooms, their own routines and a genuine say in how the place runs, and our staff fit around them rather than running everybody to one timetable. Support covers personal care, medicines, meals, money and the practical work of a household, and we stand back wherever somebody can manage without us. The detail is where most of the real work lies. How a person communicates, what makes an environment feel manageable, how much warning they need before something changes, which parts of the day they want to handle alone, and how they want to be helped with a physical disability are all things we learn from the person rather than assume. For residents living with dementia we keep the day familiar and the pace gentle. Respite stays give family carers a proper rest and let people see what we are like before making a longer decision. Our most recent overall rating from the Care Quality Commission is good. Please come and visit, and talk to the people who live here.

Care provided at Echelforde

Read the full inspection report on the CQC website.

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Common questions about Echelforde

Where is Echelforde located?

Echelforde is a residential care home in Ashford, Surrey, TW15 2XG. You can view its exact location and get directions from the map on this page.

What type of care does Echelforde provide?

Echelforde is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Respite care. The full list of services is shown on this page.

What is Echelforde's CQC rating?

Echelforde is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 February 2020. You can read the full CQC report from the link on this page.

Does Echelforde provide dementia care?

Yes. Echelforde supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Echelforde offer respite or short-term care?

Yes. Echelforde offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Echelforde

Can Mum or Dad stay here if their dementia gets worse?

Yes. Echelforde is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Echelforde is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Echelforde offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Echelforde is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South East

Echelforde has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Echelforde. Actual fees depend on the room, the level of care and how it is funded.

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