The Hollins Residential Care Home

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About Us

The Hollins Residential Care Home is in Stoke on Trent in Staffordshire. We support adults with learning disabilities and autistic adults, and we offer respite stays for people who usually live elsewhere.

We run this as a home that people live in rather than a service they receive. Rooms belong to the people in them and get arranged accordingly. The weekly shop is decided by the people who will eat it. Weekend plans are made by whoever is going. We ask rather than assume, and being told no is a perfectly good answer.

Much of what we do is about widening what is possible rather than occupying the day. Cooking something you actually want to eat. Getting confident with money. Managing a journey into town alone. Keeping a course, a job or a friendship going. Some of it comes together quickly, some takes years and some never quite happens, and we do not count the last of those as a failure provided the chance was genuinely there and nobody was pushed into it.

Understanding how each person communicates is the other half of the job, particularly where speech is not the main route. We learn each person's way properly, write it down so new staff respond identically, and keep checking we have understood.

The Care Quality Commission rated us good at our last inspection.

Common questions about The Hollins Residential Care Home

Where is The Hollins Residential Care Home located?

The Hollins Residential Care Home is a residential care home in Stoke On Trent, Staffordshire, ST7 1LW. You can view its exact location and get directions from the map on this page.

What type of care does The Hollins Residential Care Home provide?

The Hollins Residential Care Home is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.

What is The Hollins Residential Care Home's CQC rating?

The Hollins Residential Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 December 2019. You can read the full CQC report from the link on this page.

Does The Hollins Residential Care Home offer respite or short-term care?

Yes. The Hollins Residential Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact The Hollins Residential Care Home

This home has not listed a phone number with the CQC. Send an enquiry and we will pass it on.

Care We Offer

  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about The Hollins Residential Care Home

Answered from the CQC register where we can. 6 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. The Hollins Residential Care Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. The Hollins Residential Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. The Hollins Residential Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 17 December 2019
  • Report published: 17 December 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the West Midlands

The Hollins Residential Care Home has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from The Hollins Residential Care Home. Actual fees depend on the room, the level of care and how it is funded.

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