The Pines

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About Us

The Pines is a residential care home in Burton on Trent supporting adults with learning disabilities, autistic adults, people with physical disabilities and people with loss of sight or hearing. Most of the people living here are younger adults.

We should be open about our most recent overall rating from the Care Quality Commission, which is requires improvement. We would rather raise it ourselves. We know which areas were identified, we have a plan of work under way covering staff training and supervision, our record keeping, and how people and their families are involved in decisions, and we are glad to talk through where we have got to with anyone considering us.

The work of the house continues properly meanwhile. This is the home of the people who live in it. They arrange their own rooms, take part in the shopping and cooking as much as they want to, and are supported to get out to work, college, clubs and family. Communication gets particular attention, and where somebody has sensory loss we adapt how we approach and announce ourselves.

Short respite stays are available. Please come and see the house and ask us anything.

Common questions about The Pines

Where is The Pines located?

The Pines is a residential care home in Burton-on-trent, Staffordshire, DE13 0NU. You can view its exact location and get directions from the map on this page.

What type of care does The Pines provide?

The Pines is registered to provide residential personal care, with support that includes Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is The Pines's CQC rating?

The Pines is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 27 June 2023. You can read the full CQC report from the link on this page.

Does The Pines offer respite or short-term care?

Yes. The Pines offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact The Pines

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about The Pines

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. The Pines is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. The Pines is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. The Pines offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. The Pines supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 27 June 2023
  • Report published: 27 June 2023

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Requires Improvement
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the West Midlands

The Pines has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from The Pines. Actual fees depend on the room, the level of care and how it is funded.

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