The Coach House

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About Us

The Coach House in Burton On Trent is a residential care home supporting adults with learning disabilities and autistic adults, alongside older people, and we also take respite stays.

People generally live here for years, so we treat the house as theirs. The people who live here have a say in how their rooms look, what is bought and cooked, and what the week contains. We would rather spend time helping somebody do a thing for themselves than do it quickly on their behalf, even when that is less convenient for us.

Practical support covers personal care, medication, health appointments, money and travel, and it is given in the way each person has agreed. We write those details down carefully, because for many of the people here consistency is what makes life feel safe. A new member of staff should be able to read how somebody likes their morning to go and get it right.

Communication is at the centre of the work. Not everybody uses speech, and understanding how a person expresses a preference, a worry or a refusal is what turns choice from an idea into something real. We learn each person's way and record it, and we involve families and advocates as much as the person wishes.

We encourage life outside the house, with work, college, clubs and friends. Our most recent inspection by the Care Quality Commission rated us good overall, and visitors are welcome.

Common questions about The Coach House

Where is The Coach House located?

The Coach House is a residential care home in Burton On Trent, Staffordshire, DE15 9AE. You can view its exact location and get directions from the map on this page.

What type of care does The Coach House provide?

The Coach House is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.

What is The Coach House's CQC rating?

The Coach House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 October 2019. You can read the full CQC report from the link on this page.

Does The Coach House offer respite or short-term care?

Yes. The Coach House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact The Coach House

This home has not listed a phone number with the CQC. Send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about The Coach House

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. The Coach House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. The Coach House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. The Coach House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. The Coach House supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 10 October 2019
  • Report published: 10 October 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the West Midlands

The Coach House has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from The Coach House. Actual fees depend on the room, the level of care and how it is funded.

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