Westminster House Residential Care

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About Us

Westminster House Residential Care is in Westcliff On Sea, near Southend on Sea. We are a residential home for older people and adults with mental health needs, including people with eating disorders and people affected by alcohol or drug misuse, and we offer respite stays alongside longer placements.

We are a house rather than a unit, and we work to keep that distinction real. People here have their own rooms and their own routines and a genuine say in how the household runs, from meals to the shape of the week. For many people arriving with us, simply having somewhere settled and unhurried to be is most of what helps.

What we provide is stability and attention: support with medication and appointments, help with the practical parts of the day, and staff who are around, familiar and quick to notice when somebody is finding things harder than usual. Beyond that we follow the person's lead, because people come to us at very different points and progress does not run to anybody else's timetable.

We work alongside community mental health teams, social workers, GPs, specialist clinical services and families, and we are clear about what is ours to do and what belongs to others.

Our most recent overall rating from the Care Quality Commission is good.

If you are considering Westminster House for yourself or someone you support, please get in touch and come and see us.

Common questions about Westminster House Residential Care

Where is Westminster House Residential Care located?

Westminster House Residential Care is a residential care home in Westcliff On Sea, Southend-on-Sea, SS0 9SJ. You can view its exact location and get directions from the map on this page.

What type of care does Westminster House Residential Care provide?

Westminster House Residential Care is registered to provide residential personal care, with support that includes Older person care, Mental health care, Eating disorder support, Substance misuse support, Respite care. The full list of services is shown on this page.

What is Westminster House Residential Care's CQC rating?

Westminster House Residential Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 2 September 2024. You can read the full CQC report from the link on this page.

Does Westminster House Residential Care offer respite or short-term care?

Yes. Westminster House Residential Care offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Westminster House Residential Care Limited

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
  • Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Westminster House Residential Care Limited

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Westminster House Residential Care Limited is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Westminster House Residential Care Limited is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Westminster House Residential Care Limited offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Westminster House Residential Care Limited is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 2 September 2024
  • Report published: 2 September 2024

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the East

Westminster House Residential Care Limited has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Westminster House Residential Care Limited. Actual fees depend on the room, the level of care and how it is funded.

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