Milton House

About Us

Milton House is a residential care home in Westcliff On Sea providing a home for older people and for younger adults who need support with daily living, including people living with dementia. We offer permanent places and shorter respite stays.

We work at the pace of the people who live here. Breakfast happens when somebody wakes rather than when a trolley comes round, and the day is shaped by what a person actually wants from it. The care covers washing and dressing, medication, meals cooked on the premises, support with mobility, and somebody always about when a person needs them.

For those living with dementia we keep the routine steady and the staff familiar, and we arrange the house so that it is easy to understand and move around in. We take the view that behaviour is nearly always communication, and the useful question is what somebody is trying to tell us rather than how to stop it.

Families are welcome whenever they want to come.

Our most recent rating from the Care Quality Commission is good. Please ring us if you would like to arrange a visit.

Common questions about Milton House

Where is Milton House located?

Milton House is a residential care home in Westcliff On Sea, Southend-on-Sea, SS0 7PJ. You can view its exact location and get directions from the map on this page.

What type of care does Milton House provide?

Milton House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.

What is Milton House's CQC rating?

Milton House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 November 2020. You can read the full CQC report from the link on this page.

Does Milton House provide dementia care?

Yes. Milton House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Milton House offer respite or short-term care?

Yes. Milton House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Milton House

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

• Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
• Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
• Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
• Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
• Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Milton House

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Milton House is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Milton House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Milton House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Milton House supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

• Latest inspection: 20 November 2020
• Report published: 20 November 2020

Overall: Good

• Safe: Good
• Effective: Good
• Caring: Good
• Responsive: Good
• Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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