Crowstone House

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About Us

Crowstone House is a residential care home in Westcliff on Sea. We care for older people and younger adults, including people living with dementia, people with a physical disability and people with a visual or hearing impairment, and we offer respite stays for those who need care for a shorter time.

Caring well for someone with dementia depends on knowing them properly, so we spend time early on learning about a person's working life, their family, the music they grew up with and the routines that steady them. That knowledge is what staff draw on through the day, and it is the difference between settling somebody who is distressed and simply managing the moment.

For people with sight or hearing loss, the practical details matter enormously. Lighting, familiar layouts, unhurried conversation and equipment that works when it is needed are the things that decide whether somebody stays independent, and we treat them as ordinary practice rather than as extras.

Being near the seafront is a genuine advantage. A change of scene and some fresh air do more for most people than anything we could organise indoors, and we make time for it.

Our most recent overall rating from the Care Quality Commission is good. Families are welcome at any reasonable hour, and we would always rather you came and saw the house for yourself.

Common questions about Crowstone House

Where is Crowstone House located?

Crowstone House is a residential care home in Westcliff On Sea, Southend-on-Sea, SS0 8HT. You can view its exact location and get directions from the map on this page.

What type of care does Crowstone House provide?

Crowstone House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Crowstone House's CQC rating?

Crowstone House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 March 2023. You can read the full CQC report from the link on this page.

Does Crowstone House provide dementia care?

Yes. Crowstone House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Crowstone House offer respite or short-term care?

Yes. Crowstone House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Crowstone House

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Crowstone House

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Crowstone House is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Crowstone House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Crowstone House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Crowstone House supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 1 March 2023
  • Report published: 1 March 2023

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the East

Crowstone House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Crowstone House. Actual fees depend on the room, the level of care and how it is funded.

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