Promenade Care Home

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About Us

We at Promenade Care Home extend a warm welcome to families exploring residential care in Southport. Nestled within the coastal town of Southport in Sefton, our home offers a comfortable and settled environment for older people who need thoughtful, everyday support in a place that truly feels like home.

Our setting in the PR postcode area places us within one of the North West's most cherished seaside communities, where residents can enjoy the gentle pace of life that Southport is known for. The town itself offers a familiar backdrop of tree lined streets, welcoming parks, and the famous promenade, all of which contribute to the reassuring, community focused atmosphere we aim to foster inside our walls. Whether a resident is joining us as their long term home or for a shorter stay, we want every corner of our house to feel calm, safe, and warmly lived in.

Our care is centred on older people, with a particular focus on residential and respite support. For families, this means we are here for the long journey and for the shorter chapters too. Long term residential care with us is about far more than meeting daily needs. It is about building genuine relationships, understanding personal routines, honouring life histories, and creating a rhythm of days that feels natural and dignified. Our respite care offers something equally valuable: a trusted place for a loved one to stay whilst family carers take a well earned rest, recover from illness, or simply gain peace of mind knowing their relative is being looked after with kindness.

In practice, this means our team takes time to learn what matters to each person. We consider favourite meals, cherished hobbies, preferred morning routines, and the small comforts that make a house feel like home. For sons, daughters, and partners entrusting us with someone they love, we understand that these details matter enormously. Choosing a care home is one of the most significant decisions a family can make, and we take that responsibility seriously.

We want to be transparent about our most recent CQC inspection, carried out in August 2023, which resulted in an overall rating of Requires Improvement. Within that inspection, we were rated Good in the Caring and Responsive domains, reflecting the warmth of our team and the way we tailor support around individual needs. The Safe, Effective, and Well led domains were rated Requires Improvement, and we recognise that these areas call for focused attention. We view the inspection findings as a clear roadmap for growth. Improvement is not something we shy away from; it is a commitment we make openly to residents, families, and our community. Work is ongoing to strengthen the areas identified, and we welcome honest conversations with families about the steps being taken.

We believe that families deserve openness as well as compassion when weighing up care options. If you are considering Promenade Care Home for a parent, partner, or loved one, we would be glad to speak with you, answer your questions, and arrange a visit so you can see our home for yourself, meet our team, and get a genuine sense of daily life here. Feeling confident and comfortable with your choice matters, and we are here to help you take that next step with clarity and reassurance.

Common questions about Promenade Care Home

Where is Promenade Care Home located?

Promenade Care Home is a residential care home in Southport, Sefton, PR8 1QY. You can view its exact location and get directions from the map on this page.

What type of care does Promenade Care Home provide?

Promenade Care Home is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.

What is Promenade Care Home's CQC rating?

Promenade Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 1 August 2023. You can read the full CQC report from the link on this page.

Does Promenade Care Home offer respite or short-term care?

Yes. Promenade Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Promenade Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Promenade Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Promenade Care Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Promenade Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Promenade Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Promenade Care Home is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 1 August 2023
  • Report published: 1 August 2023

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Requires Improvement
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the North West

Promenade Care Home has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Promenade Care Home. Actual fees depend on the room, the level of care and how it is funded.

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