Delph House

Delph House is a residential care home in Wisbech, Norfolk (PE14 9RQ). It holds a CQC rating of Requires Improvement.

About Delph House

Delph House is a residential care home in Wisbech. We look after older people who need daily care, including many people living with dementia, and we also support people with physical disabilities, people with a visual or hearing impairment, and younger adults who need residential care. We try to keep the house running at a human pace. People get up when they wake, eat food they recognise and enjoy, and spend their days as they choose. For someone living with dementia, familiar faces and a routine that holds together matter more than anything complicated, and so does having enough time that nobody is hurried. Respite stays are part of what we do, for a family carer needing a rest or for someone recovering after a spell in hospital. Our most recent overall rating from the Care Quality Commission was requires improvement. We would rather say that plainly than leave you to find it. We know which parts of our work were not good enough for the people living here, we are working through them with our team, and we are ready to show you what has changed rather than simply describe it. If you are considering us for a relative, ask us about it directly and we will give you a straight answer. You are welcome to visit on an ordinary day and talk to the people who live here.

Care provided at Delph House

Read the full inspection report on the CQC website.

Common questions about Delph House

Where is Delph House located?

Delph House is a residential care home in Wisbech, Norfolk, PE14 9RQ. You can view its exact location and get directions from the map on this page.

What type of care does Delph House provide?

Delph House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Delph House's CQC rating?

Delph House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 13 August 2019. You can read the full CQC report from the link on this page.

Does Delph House provide dementia care?

Yes. Delph House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Delph House offer respite or short-term care?

Yes. Delph House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Delph House

Can Mum or Dad stay here if their dementia gets worse?

Yes. Delph House is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Delph House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Delph House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Delph House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Delph House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Delph House. Actual fees depend on the room, the level of care and how it is funded.

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