THE CHESTNUTS RESIDENTIAL CARE HOME

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About Us

The Chestnuts is a residential care home in Wisbech, Cambridgeshire. We are home to older people and to younger adults, we support residents living with dementia, residents with a physical disability and residents with a visual or hearing impairment, and we offer respite stays for people who need care for a shorter period.

We try to keep life here recognisable rather than institutional. People bring their own belongings, keep their own habits, get up and go to bed when they choose, and decide how much of the day they want to spend in company. Meals should be something to look forward to, so we ask what people actually like rather than assuming.

Where dementia or sensory loss is part of someone's life, the small habits matter enormously. Saying who we are as we come into a room, leaving belongings exactly where they were left, going at the person's pace and never rushing a difficult moment are the things we train and supervise our staff around, because they prevent far more distress than they take effort to do.

Families are welcome here at ordinary times, and we let relatives know promptly when something has changed rather than waiting to be asked.

Our most recent overall rating from the Care Quality Commission is good. We look after that in the everyday detail, and anyone thinking about a move here is welcome to visit, look properly and ask us whatever they want to ask.

Common questions about THE CHESTNUTS RESIDENTIAL CARE HOME

Where is THE CHESTNUTS RESIDENTIAL CARE HOME located?

THE CHESTNUTS RESIDENTIAL CARE HOME is a residential care home in Wisbech, Cambridgeshire, PE13 3TA. You can view its exact location and get directions from the map on this page.

What type of care does THE CHESTNUTS RESIDENTIAL CARE HOME provide?

THE CHESTNUTS RESIDENTIAL CARE HOME is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is THE CHESTNUTS RESIDENTIAL CARE HOME's CQC rating?

THE CHESTNUTS RESIDENTIAL CARE HOME is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 August 2017. You can read the full CQC report from the link on this page.

Does THE CHESTNUTS RESIDENTIAL CARE HOME provide dementia care?

Yes. THE CHESTNUTS RESIDENTIAL CARE HOME supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does THE CHESTNUTS RESIDENTIAL CARE HOME offer respite or short-term care?

Yes. THE CHESTNUTS RESIDENTIAL CARE HOME offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact THE CHESTNUTS RESIDENTIAL CARE HOME

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

More about the care at THE CHESTNUTS RESIDENTIAL CARE HOME

What each type of care involves, and the questions worth asking when you call or visit.

Older Person Care

Support for older people in a residential setting usually covers help with washing and dressing at the pace someone prefers, prompting or administering medication safely, keeping an eye on appetite and mood, and offering company through the day so hours do not drift into isolation. The Chestnuts is registered for older person care and was rated good by the Care Quality Commission at its August 2017 inspection. Families thinking about a move here should ask how morning and evening routines are agreed with each resident, how medication is recorded and reviewed, and what staffing looks like overnight, including how call bells are answered and how a resident who is unsettled at three in the morning is supported. It is also fair to ask how changes in health are noticed and passed on.

Dementia

Living well with dementia depends on familiar routines, a calm and legible environment, and staff who know to introduce themselves as they enter a room, leave belongings where they were left and never rush a difficult moment. The Chestnuts is registered to support residents living with dementia and its own text describes training and supervising staff around exactly these small habits. Useful questions for a family include how the home responds when a resident becomes distressed or tearful, what happens if someone walks with purpose towards a door or wants to leave, and how the layout helps people orient themselves. It is also worth asking how care is adjusted as dementia progresses, how GP and memory service input is coordinated, and how relatives are kept informed when something changes.

Physical Disability

Physical disability support covers help with transfers, personal care, continence and mobility, alongside the equipment and layout that let someone do as much as they can for themselves. The Chestnuts is registered for this care type. Ask about step free access, bathroom adaptations, hoist and bed provision, doorway widths and how care plans are written to protect independence rather than simply do things for the resident.

Visual / Hearing Impairment

Sensory loss is easier to live with when lighting is even and glare free, signage uses contrast and large print, hearing loops are available where people gather, and staff say who they are on entering a room and describe what they are about to do. The Chestnuts is registered to support residents with visual or hearing impairment. Ask about induction loops, how audiology and optician reviews are arranged, and how these habits are embedded in daily practice.

Younger Adults

Adults under 65 living alongside older residents need a lifestyle that reflects their own age, interests and social world, not just a quieter version of someone else's routine. The Chestnuts is registered to support younger adults. Families should ask how choices about bedtimes, outings, technology, visitors and privacy are respected, and whether there is scope to connect with peers of a similar age either within the home or through community links.

Respite Care

A respite stay is a planned short break, whether to give a family carer time to rest or to help someone recover after hospital. The Chestnuts offers respite and was rated good at its most recent Care Quality Commission inspection in August 2017. Ask about minimum stay length, what to pack in terms of medication, clothing and familiar items, and whether the stay can be used as a trial before considering a permanent move.

Residential Care

Residential care is about the ordinary shape of a day rather than clinical treatment, so it covers help with personal care, meals, laundry, medication and the company of other people, without the round the clock nursing input a nursing home provides. If someone develops needs that require a registered nurse on site, a residential home would usually arrange district nurse visits or, in time, a move. The Chestnuts in Wisbech is registered for residential care and its own description emphasises letting people keep their own belongings, habits and choice about when to get up, go to bed or join others. Weekly fees across the East tend to sit between £1000 and £1350, while Cambridgeshire County Council usually funds around £750 to £900, so it is worth asking how any gap would be handled.

Questions families ask about THE CHESTNUTS RESIDENTIAL CARE HOME

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. THE CHESTNUTS RESIDENTIAL CARE HOME is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. THE CHESTNUTS RESIDENTIAL CARE HOME is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. THE CHESTNUTS RESIDENTIAL CARE HOME offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. THE CHESTNUTS RESIDENTIAL CARE HOME supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 17 August 2017
  • Report published: 17 August 2017

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the East

THE CHESTNUTS RESIDENTIAL CARE HOME has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from THE CHESTNUTS RESIDENTIAL CARE HOME. Actual fees depend on the room, the level of care and how it is funded.

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