Whitehaven Residential Care Home

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About Us

Whitehaven is a residential care home in Sheringham, Norfolk, for older people who need care, company and a settled place to live. We are a house rather than an institution, and the day here has the ordinary shape of meals, conversation, fresh air and rest.

Our care is residential rather than nursing. We help with washing and dressing, medication, meals, mobility and company, and we call in community health professionals whenever something more clinical is needed. Just as important are the things that are harder to write into a care plan: being listened to, having proper conversation, and somebody noticing when a resident seems quieter or less well than usual. Respite stays are available as well, giving family carers a proper break.

Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather set that out here ourselves than leave a family to come across it later and wonder why we said nothing. The areas identified are where our effort is going at present, and we are not asking anybody to take our word for it. Please visit during an ordinary day, speak to the people who live here and judge us on what you find.

Common questions about Whitehaven Residential Care Home

Where is Whitehaven Residential Care Home located?

Whitehaven Residential Care Home is a residential care home in Sheringham, Norfolk, NR26 8JA. You can view its exact location and get directions from the map on this page.

What type of care does Whitehaven Residential Care Home provide?

Whitehaven Residential Care Home is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.

What is Whitehaven Residential Care Home's CQC rating?

Whitehaven Residential Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 20 July 2019. You can read the full CQC report from the link on this page.

Does Whitehaven Residential Care Home offer respite or short-term care?

Yes. Whitehaven Residential Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Whitehaven Residential Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Whitehaven Residential Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Whitehaven Residential Care Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Whitehaven Residential Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Whitehaven Residential Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Whitehaven Residential Care Home is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 20 July 2019
  • Report published: 20 July 2019

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Requires Improvement
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the East

Whitehaven Residential Care Home has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Whitehaven Residential Care Home. Actual fees depend on the room, the level of care and how it is funded.

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