Shaftesbury John Grooms Court

Logo of Shaftesbury John Grooms Court, a care home in Norwich, Norfolk, offering mental health care, learning disability and autism support, physical disability support and sensory impairment support.

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About Us

Shaftesbury John Grooms Court is a residential care home in Norwich in Norfolk. We support adults with learning disabilities, autistic adults, people managing mental health conditions, people with physical disabilities, people living with sight or hearing loss, and younger adults. Respite stays are available.

We run this as a home that people live in rather than a service they receive. Rooms belong to the people in them and get arranged accordingly. The weekly shop is decided by the people who will eat it. Weekend plans are made by whoever is going. We ask rather than assume, and being told no is a perfectly good answer.

Where a physical disability or sensory loss affects how somebody gets about, we design around the person rather than expecting them to accommodate the building, and we are careful that help with one task does not quietly become help with everything. Small habits carry a lot of weight: saying who you are as you come into a room, leaving furniture exactly where it lives, checking that glasses and hearing aids are working.

Understanding how each person communicates is the other half of the job, particularly where speech is not the main route. We learn each person's way properly, write it down so that everybody responds identically, and keep checking we have understood.

The Care Quality Commission rated us good at our last inspection, and we keep asking the people living here what should change.

Common questions about Shaftesbury John Grooms Court

Where is Shaftesbury John Grooms Court located?

Shaftesbury John Grooms Court is a residential care home in Norwich, Norfolk, NR3 4HX. You can view its exact location and get directions from the map on this page.

What type of care does Shaftesbury John Grooms Court provide?

Shaftesbury John Grooms Court is registered to provide residential personal care, with support that includes Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Shaftesbury John Grooms Court's CQC rating?

Shaftesbury John Grooms Court is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 14 December 2019. You can read the full CQC report from the link on this page.

Does Shaftesbury John Grooms Court offer respite or short-term care?

Yes. Shaftesbury John Grooms Court offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Shaftesbury John Grooms Court

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Shaftesbury John Grooms Court

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Shaftesbury John Grooms Court is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Shaftesbury John Grooms Court is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Shaftesbury John Grooms Court offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Shaftesbury John Grooms Court supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 14 December 2019
  • Report published: 14 December 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the East

Shaftesbury John Grooms Court has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Shaftesbury John Grooms Court. Actual fees depend on the room, the level of care and how it is funded.

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