Mill House & Cottages

Mill House & Cottages is a residential care home in Fakenham, Norfolk (NR21 0ED). It holds a CQC rating of Good.

About Mill House & Cottages

Mill House and Cottages is a residential care home in Fakenham in Norfolk. We support older people and younger adults, including people living with dementia and people living with mental ill health, and we offer respite stays alongside permanent places. We try to keep the feel of a household rather than an institution. Rooms are personal, people get up and go to bed when it suits them, nobody is made to join in with anything and visitors are welcome without booking. If somebody has always taken their time over breakfast, that can carry on here. Staff help with washing, dressing, medication, meals and moving about, and they do it in a way that keeps somebody's dignity intact. For people living with dementia we keep the day familiar and unhurried, and we ask relatives to tell us about a person's history because that is nearly always what helps us understand what they are asking for. Where mental ill health is part of the picture we work alongside community teams and GPs and plan with the person, in calm periods, for the times that are harder. Supporting people of different ages together takes thought, so we plan individually rather than expecting everybody to fit one pattern. Our most recent overall rating from the Care Quality Commission is good. Please come and look round, meet the team and speak to relatives of people who already live here before deciding anything.

Care provided at Mill House & Cottages

Read the full inspection report on the CQC website.

Common questions about Mill House & Cottages

Where is Mill House & Cottages located?

Mill House & Cottages is a residential care home in Fakenham, Norfolk, NR21 0ED. You can view its exact location and get directions from the map on this page.

What type of care does Mill House & Cottages provide?

Mill House & Cottages is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Younger adults care, Respite care. The full list of services is shown on this page.

What is Mill House & Cottages's CQC rating?

Mill House & Cottages is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 April 2021. You can read the full CQC report from the link on this page.

Does Mill House & Cottages provide dementia care?

Yes. Mill House & Cottages supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Mill House & Cottages offer respite or short-term care?

Yes. Mill House & Cottages offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Mill House & Cottages

Can Mum or Dad stay here if their dementia gets worse?

Yes. Mill House & Cottages is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Mill House & Cottages is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Mill House & Cottages offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Mill House & Cottages supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Mill House & Cottages has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Mill House & Cottages. Actual fees depend on the room, the level of care and how it is funded.

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