Maple Tree Care
Maple Tree Care is a residential care home in Dereham, Norfolk (NR19 1TY). It holds a CQC rating of Good.
About Maple Tree Care
We are Maple Tree Care, a residential care home in Dereham, Norfolk. We support adults with learning disabilities and autistic adults, people with physical disabilities and people with a visual or hearing impairment, including younger adults. Respite stays are available. We plan around individuals rather than around a single routine. The people living here have quite different notions of a good week. Some want to be busy, with work, college, sport or regular groups and plenty of getting out into the town. Others want quiet and a rhythm they can rely on, and where change is unsettling we keep things steady and prepare carefully for anything unusual. Because we also support people with physical disabilities and with sight or hearing impairment, a good deal of our attention goes on access, equipment and communication. Where those things are handled properly and without fuss, they stop shaping somebody's day and leave them free to think about the rest of their life. We are careful about independence too. If somebody can do a thing themselves, more slowly than we could do it for them, that is their time and their decision, and we work at their pace rather than ours. Our most recent overall rating from the Care Quality Commission is good. We are used to detailed questions from families and commissioners and we welcome them. Please ring us if you would like to look round.
Care provided at Maple Tree Care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Respite care
- Last CQC inspection: 20 January 2024
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Maple Tree Care Limited. Report published 20 January 2024.
- Inspectors visited on 29 November 2023 as part of a routine inspection.
- First assessment of the service
Safe
Inspectors found medicines were managed safely. The home was visibly clean.
Effective
People were supported to have maximum choice and control of their lives. Staff supported them in the least restrictive way possible and in their best interests.
Caring
Relatives commented positively about the care provided by staff. People were supported by staff who knew them well.
Responsive
People received care that was personalised and responsive to their needs. They were supported to access the community and take part in meaningful activities in line with their needs and wishes.
Well-led
The director and registered manager were committed to the continuous improvement of the service. People, staff and families were involved in the running of the home. Inspectors found a positive and open culture.
What people told the inspectors
Relatives commented positively about the care provided by staff.
Since the last inspection
This is the earliest inspection report we hold for this service, so there is no earlier rating to compare with.
- 20 January 2024: Routine inspection. This inspection gave the current rating.
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Maple Tree Care Limited compares in Breckland
Measured against the 53 care homes registered in Breckland. The dark dot is this home.
- Size
- 4 places. Smaller than 51 of the 53 homes. The local average is 36 places.
- CQC rating
- Good. 37 of the 53 homes (70%) are rated Good or Outstanding. Across Norfolk the figure is 61%.
- Latest report
- 20 January 2024. 18 of the 53 homes have published a newer inspection report since.
- Registered
- October 2022. One of the newer homes in the area. Only 6 of the 53 have registered more recently.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes in Breckland.
The local picture: Breckland
What the numbers say about care for older people in Breckland, in Norfolk.
What care costs in Norfolk, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £1,015 | £1,421 to £1,708 (East of England figure, because too few Norfolk homes publish this price. 44 homes. Median £1,582.) |
| Nursing care | £1,146 | £1,800 to £2,126 (East of England figure, because too few Norfolk homes publish this price. 17 homes. Median £1,935.) |
| Residential dementia care | Not published separately | £1,602 to £1,877 (East of England figure, because too few Norfolk homes publish this price. 33 homes. Median £1,785.) |
| Nursing dementia care | Not published separately | £1,870 to £2,100 (East of England figure, because too few Norfolk homes publish this price. 10 homes. Median £1,940.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 20,600. Rising to 24,300 by 2035, up 18%
- People aged 85 and over: 5,400. Rising to 8,400 by 2035, up 56%
- Living with dementia, aged 65 and over (estimate): 2,600. Rising to 3,400 by 2035, up 29%
- Dementia diagnosis rate: 70%. The NHS ambition is 67%. Norfolk as a whole is 66%.
- Care home beds per 1,000 people aged 75+: 80. Norfolk average is 71.
- Care homes, last 12 months: 0 opened, 1 closed. 4 changed owner, covering 277 beds.
- Care home beds filled across Norfolk: 86%. The 12 month average is 85%.
- Who pays, across Norfolk (estimate): 35% council, 37% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Maple Tree Care Limited
Facts from public registers, and what is close by.
- Registered with CQC
- 28 October 2022, so 4 years.
- Run by
- Maple Tree Care Limited, which runs 2 adult social care services in England. All 2 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Maple Tree Care Limited
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Norfolk and Norwich University Hospital, Norwich, 12.2 miles away
It is about 12.2 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Orchard Surgery, 0.5 miles away
- Theatre Royal Surgery, 0.9 miles away
- Shipdham Surgery, 3.6 miles away
Nearest dentists
- Gwersylt Villas (Dental Surgery), 0.7 miles away (NHS.uk details)
- Wellington House Dental Practice, 0.8 miles away (NHS.uk details)
- Swanton Morley Dental Centre, 4 miles away (NHS.uk details)
Nearest pharmacies
- Tesco in-Store Pharmacy, 0.4 miles away
- Wellbeing Pharmacy, 0.4 miles away
- Dereham Pharmacy, 0.5 miles away
Around Maple Tree Care Limited
- H: Maple Tree Care Limited
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Maple Tree Care
Where is Maple Tree Care located?
Maple Tree Care is a residential care home in Dereham, Norfolk, NR19 1TY. You can view its exact location and get directions from the map on this page.
What type of care does Maple Tree Care provide?
Maple Tree Care is registered to provide residential personal care, with support that includes Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Maple Tree Care's CQC rating?
Maple Tree Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 January 2024. You can read the full CQC report from the link on this page.
Does Maple Tree Care offer respite or short-term care?
Yes. Maple Tree Care offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Maple Tree Care
Can Mum or Dad stay here if their dementia gets worse?
No. Maple Tree Care Limited is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Maple Tree Care Limited is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Maple Tree Care Limited offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Maple Tree Care Limited supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Maple Tree Care Limited has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
Indicative figures for the East, not a quote from Maple Tree Care Limited. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More care homes in Dereham
- Bilney Hall — CQC Good
- Dorrington House — CQC Good
- Eckling Grange — CQC Good
- Hazeldown Care Home — CQC Good
- Link House — CQC Good
- Lyles House — CQC Good
Browse all care homes in Dereham.