Hazeldown Care Home

Hazeldown Care Home is a residential care home in Dereham, Norfolk (NR20 5RT). It holds a CQC rating of Good.

About Hazeldown Care Home

Hazeldown Care Home in Dereham provides residential care for adults living with mental health conditions. What we offer first is stability. Most of the people who come to live here have had a long period in which very little has been settled, and a predictable place with familiar staff and a routine that does not change without warning does more good in the early months than anything else. Everybody has their own room and their own way of going about the day. Staff are here at every hour to help with practical matters, to prompt and support with medication and to talk when that is what is needed. We work closely with the mental health professionals involved in each person's care so that the approach stays consistent rather than shifting from one month to the next. A great deal of what we do is deliberately ordinary, because ordinary things are what rebuild confidence. Cooking, shopping, looking after your own room, managing money, keeping appointments and getting out locally are all things we do alongside people rather than for them. Respite stays can be arranged where appropriate. If you are looking for a placement for yourself or somebody you support, please contact us and come and see us.

Care provided at Hazeldown Care Home

Read the full inspection report on the CQC website.

Common questions about Hazeldown Care Home

Where is Hazeldown Care Home located?

Hazeldown Care Home is a residential care home in Dereham, Norfolk, NR20 5RT. You can view its exact location and get directions from the map on this page.

What type of care does Hazeldown Care Home provide?

Hazeldown Care Home is registered to provide residential personal care, with support that includes Mental health care, Respite care. The full list of services is shown on this page.

What is Hazeldown Care Home's CQC rating?

Hazeldown Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 September 2026. You can read the full CQC report from the link on this page.

Does Hazeldown Care Home offer respite or short-term care?

Yes. Hazeldown Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Hazeldown Care Home

Can Mum or Dad stay here if their dementia gets worse?

No. Hazeldown Care Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Hazeldown Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Hazeldown Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Hazeldown Care Home has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Hazeldown Care Home. Actual fees depend on the room, the level of care and how it is funded.

Explore more

More care homes in Dereham

Browse all care homes in Dereham.