Waterloo House

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About Us

Waterloo House is a residential care home in Market Rasen, caring for older people who can no longer manage safely on their own, and supporting people managing mental health conditions and younger adults.

We aim for the feel of a household rather than an institution, with people keeping their own routines, their own belongings and a genuine say in how their day goes. We support people living with dementia, and that work depends on continuity above all. Knowing what somebody's day used to look like and keeping as much of it as we can matters more than any amount of written planning.

Respite stays are available too, for people who need care for a short period and for family carers who need a break.

Our most recent overall rating from the Care Quality Commission was requires improvement. We would rather say that plainly than talk around it. We have worked through the findings and our attention has gone to the things that shape daily life here rather than to paperwork alone. If you are considering Waterloo House, please come and visit, talk to the staff and ask us directly what we have changed and how we know it is working.

Common questions about Waterloo House

Where is Waterloo House located?

Waterloo House is a residential care home in Market Rasen, Lincolnshire, LN8 3EX. You can view its exact location and get directions from the map on this page.

What type of care does Waterloo House provide?

Waterloo House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Younger adults care, Respite care. The full list of services is shown on this page.

What is Waterloo House's CQC rating?

Waterloo House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 29 November 2022. You can read the full CQC report from the link on this page.

Does Waterloo House provide dementia care?

Yes. Waterloo House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Waterloo House offer respite or short-term care?

Yes. Waterloo House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Waterloo House

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Waterloo House

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Waterloo House is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Waterloo House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Waterloo House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Waterloo House supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 29 November 2022
  • Report published: 29 November 2022

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Requires Improvement
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Local care news in Lincolnshire

More local care news for Lincolnshire

Typical weekly fees in the East Midlands

Waterloo House has not published its fees yet. These are typical weekly fees for the East Midlands, so you know roughly what to expect before you call.

Indicative figures for the East Midlands, not a quote from Waterloo House. Actual fees depend on the room, the level of care and how it is funded.

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