Ocean Heights Residential Home

Ocean Heights Residential Home is a residential care home in Sheerness, Kent (ME12 2NJ).

About Ocean Heights Residential Home

We are Ocean Heights Residential Home in Sheerness, Kent. We provide residential care for older people, including those living with dementia and people with a physical disability, and we also take respite stays. Residential care means helping with the parts of daily life that have become hard work and leaving everything else in the hands of the person themselves. Washing and dressing, meals, medication, getting about safely, and the ordinary company that makes a day worth having. For health needs beyond our registration we work alongside district nurses and GPs rather than stretching to cover them, and we tell families plainly where that line falls. Dementia shapes much of our day. We have found that correcting somebody's account of things achieves nothing, and that knowing who a person has been tells us far more than any list of symptoms. Distress nearly always has a cause, and it is more often practical than people expect. For residents with a physical disability the practical details matter most: enough time that nothing is rushed, equipment set up properly, and asking the person how they prefer things done. We are registered with the Care Quality Commission and do not currently hold an overall rating.

Care provided at Ocean Heights Residential Home

Read the full inspection report on the CQC website.

Common questions about Ocean Heights Residential Home

Where is Ocean Heights Residential Home located?

Ocean Heights Residential Home is a residential care home in Sheerness, Kent, ME12 2NJ. You can view its exact location and get directions from the map on this page.

What type of care does Ocean Heights Residential Home provide?

Ocean Heights Residential Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Respite care. The full list of services is shown on this page.

Does Ocean Heights Residential Home provide dementia care?

Yes. Ocean Heights Residential Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Ocean Heights Residential Home offer respite or short-term care?

Yes. Ocean Heights Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Ocean Heights Residential Home

Can Mum or Dad stay here if their dementia gets worse?

Yes. Ocean Heights Residential Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Ocean Heights Residential Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Ocean Heights Residential Home offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Ocean Heights Residential Home is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South East

Ocean Heights Residential Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Ocean Heights Residential Home. Actual fees depend on the room, the level of care and how it is funded.

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