Turning Point - LD Residential – Lenacre Avenue

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About Us

Lenacre Avenue in Dover is a small residential home run by Turning Point, supporting adults with learning disabilities and autistic adults, including younger adults and older people. We also offer respite stays.

People live here for years rather than months, so we start from the position that this is their home and we are part of their household. The people who live here have a say in how their rooms look, what is on the shopping list, what gets cooked and what the week contains. We would rather help somebody do something for themselves, slowly, than do it for them quickly.

Help with personal care, medication, health appointments, money and travel is given in the way each person has agreed, and recorded in detail so that every member of staff does it alike. For people who find change unsettling, that reliability is not a nicety, it is the foundation of feeling safe.

Communication is at the heart of the work. Not everybody here uses speech, and learning how a person shows a preference, a worry or a refusal is what makes choice genuine rather than nominal. We record what we learn so it is not lost when a colleague moves on, and we involve families, advocates and other professionals as much as the person wants.

We are registered with and regulated by the Care Quality Commission. Anyone who would like to know how we would support a particular person is welcome to ask us.

Common questions about Turning Point - LD Residential – Lenacre Avenue

Where is Turning Point - LD Residential – Lenacre Avenue located?

Turning Point - LD Residential – Lenacre Avenue is a residential care home in Dover, Kent, CT16 3HH. You can view its exact location and get directions from the map on this page.

What type of care does Turning Point - LD Residential – Lenacre Avenue provide?

Turning Point - LD Residential – Lenacre Avenue is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.

Does Turning Point - LD Residential – Lenacre Avenue offer respite or short-term care?

Yes. Turning Point - LD Residential – Lenacre Avenue offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Turning Point - Kent LD Residential – Lenacre Avenue

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Turning Point - Kent LD Residential – Lenacre Avenue

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Turning Point - Kent LD Residential – Lenacre Avenue is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Turning Point - Kent LD Residential – Lenacre Avenue is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Turning Point - Kent LD Residential – Lenacre Avenue offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Turning Point - Kent LD Residential – Lenacre Avenue supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

How Turning Point - Kent LD Residential – Lenacre Avenue compares in Dover

Measured against the 39 care homes for older people registered in Dover. The dark dot is this home.

Size
1 places. Smaller than 38 of the 39 homes. The local average is 29 places.
CQC rating
Not yet rated. 25 of the 39 homes (64%) are rated Good or Outstanding.
Registered
November 2024. One of the newer homes in the area. Only 4 of the 39 have registered more recently.
Food hygiene
5 out of 5. The top rating, shared by 25 of the 33 homes that have one.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Dover.

The local picture: Dover

What the numbers say about care for older people in Dover, in Kent.

What care costs in Kent, per week

Type of careWhat the council paysWhat self-funders are typically asked
Residential care£1,187£1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.)
Nursing care£1,378£1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.)
Residential dementia careNot published separately£1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.)
Nursing dementia careNot published separately£1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.)

Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.

  • People aged 75 and over: 15,300. Rising to 18,000 by 2035, up 18%
  • People aged 85 and over: 3,800. Rising to 5,800 by 2035, up 53%
  • Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,500 by 2035, up 27%
  • Dementia diagnosis rate: 59%. The NHS ambition is 67%. Kent as a whole is 62%.
  • Care home beds per 1,000 people aged 75+: 75. Kent average is 77.
  • Care homes, last 12 months: 0 opened, 1 closed. 1 changed owner, covering 21 beds.
  • Care home beds filled across Kent: 88%. The 12 month average is 88%.
  • Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.

Good to know about Turning Point - Kent LD Residential – Lenacre Avenue

Facts from public registers, and what is close by.

Registered with CQC
20 November 2024, so 1 year.
Food hygiene rating
5 out of 5. Very good. Last inspected by the local council on 19 February 2025.
Run by
Turning Point, which runs 26 adult social care services in England. 23 of the 24 that have a rating are rated Good or Outstanding.

Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.

Local services near Turning Point - Kent LD Residential - Lenacre Avenue

The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.

Nearest 24 hour A&E

  • Queen Elizabeth the Queen Mother Hospital, Margate, 15.6 miles away

It is about 15.6 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.

Nearest GP practices

Nearest dentists

Nearest pharmacies

Nearest railway stations

  • Kearsney Station, 1.1 miles away
  • Dover Priory Station, 2.7 miles away
  • Martin Mill Station, 2.8 miles away

Around Turning Point - Kent LD Residential – Lenacre Avenue

1 mile3 milesH24 hour A&E: Queen Elizabeth the Queen Mother Hospital, Margate, 15.6 miles awayAGP practice: Buckland Medical Practice, 1.8 miles awayGGP practice: Lydden Surgery, 2 miles awayGGP practice: High Street Surgery, 2.4 miles awayGDentist: Dover Priory Dental Practice, 2.6 miles awayDDentist: Af Dental, 2.6 miles awayDDentist: Bupa Dental Care, 2.7 miles awayDPharmacy: Tesco Instore Pharmacy, 0.8 miles awayPPharmacy: River Pharmacy, 1.3 miles awayPPharmacy: Cairns Chemist, 2.2 miles awayPRailway station: Kearsney Station, 1.1 miles awaySRailway station: Dover Priory Station, 2.7 miles awaySRailway station: Martin Mill Station, 2.8 miles awaySA&E 15.6 mi
  • H: Turning Point - Kent LD Residential – Lenacre Avenue
  • A: 24 hour A&E
  • G: GP practice
  • D: Dentist
  • P: Pharmacy
  • S: Railway station

Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.

Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.

Typical weekly fees in the South East

Turning Point - Kent LD Residential – Lenacre Avenue has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Turning Point - Kent LD Residential – Lenacre Avenue. Actual fees depend on the room, the level of care and how it is funded.

Contact Turning Point - Kent LD Residential – Lenacre Avenue

Phone the home directly, or send an enquiry and we will pass it on.

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