Ivy Bank Residential Care Home
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Respite Care
- CQC: Requires Improvement
- Care Home
Is this your care home?
Claim this profile to update details, add photos, and respond to enquiries.
About Us
We at Ivy Bank Residential Care Home offer warm, dedicated residential and dementia care in the heart of Dover, Kent. Our home has been thoughtfully created to provide a safe, welcoming environment where older people can feel truly at home, whether they are joining us for long term residential support or a shorter respite stay.
Nestled within the CT postcode area of Dover, our home benefits from the calm, familiar surroundings of this historic Kent coastal town. The location offers residents a peaceful setting whilst remaining well connected for family and friends who wish to visit regularly. We believe that a comfortable, homely environment is the foundation of good care, and our surroundings reflect that ethos every day.
Our specialisms centre on older person care, residential care, dementia care, and respite care. In practice, this means we support each resident as an individual, taking time to understand their life story, preferences, and routines. For those living with dementia, our approach is centred on gentle reassurance, consistency, and meaningful daily engagement, helping residents feel secure and valued. Families often tell us that peace of mind comes from knowing their loved one is treated with dignity, patience, and genuine warmth, and that is something we work hard to provide every single day.
Respite care is a particularly important part of what we offer. Whether family carers need a well earned break, someone is recovering from a hospital stay, or a loved one simply wants to try our home before making a longer term decision, our respite stays are designed to be flexible, comforting, and reassuring. Residential care for older people forms the heart of our community, with companionship, kind support, and daily routines that bring structure and joy.
Our most recent CQC inspection resulted in an overall rating of Requires Improvement. Whilst we are always open about this, we are also proud that the CQC rated us Good across four of the five key areas: Safe, Effective, Caring, and Responsive. This reflects the compassionate, attentive care our team provides on a daily basis. The Well led domain was identified as an area for improvement, and we take that feedback seriously, using it as a driver for positive change in how our home is managed and how we continue to develop for the benefit of every resident and their family.
We understand that choosing a care home for a parent, partner, or loved one is one of the most significant decisions a family can make. It often comes at an emotional time, and questions, uncertainty, and worry are entirely natural. We are here to listen, to answer honestly, and to help you feel confident in whatever decision is right for your family. If you would like to learn more about life at Ivy Bank Residential Care Home, arrange a visit, or simply have a friendly conversation about the options available, we would be delighted to welcome you and show you the warmth and care that define our home.
Common questions about Ivy Bank Residential Care Home
Where is Ivy Bank Residential Care Home located?
Ivy Bank Residential Care Home is a residential care home in Dover, Kent, CT16 3DB. You can view its exact location and get directions from the map on this page.
What type of care does Ivy Bank Residential Care Home provide?
Ivy Bank Residential Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is Ivy Bank Residential Care Home's CQC rating?
Ivy Bank Residential Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 21 January 2020. You can read the full CQC report from the link on this page.
Does Ivy Bank Residential Care Home provide dementia care?
Yes. Ivy Bank Residential Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Ivy Bank Residential Care Home offer respite or short-term care?
Yes. Ivy Bank Residential Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Contact Ivy Bank Residential Care Home
Phone the home directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
- Residential Care: Help with everyday living, meals and personal care in a supportive home setting.
Questions families ask about Ivy Bank Residential Care Home
Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.
Can Mum or Dad stay here if their dementia gets worse?
Yes. Ivy Bank Residential Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register
Is there a nurse on site if health needs change?
No. Ivy Bank Residential Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register
Can they try a short stay before deciding?
Yes. Ivy Bank Residential Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.
Do they take younger adults as well as older people?
No. Ivy Bank Residential Care Home is registered for older people. Younger adults are not listed. Source: CQC register
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Take these with you
Want a home that already answers yes to what matters? Search nearby with filters.
Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 21 January 2020
- Report published: 21 January 2020
Overall: Requires Improvement
- Safe: Good
- Effective: Good
- Caring: Good
- Responsive: Good
- Well-led: Requires Improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
How Ivy Bank Residential Care Home compares in Dover
Measured against the 39 care homes for older people registered in Dover. The dark dot is this home.
- Size
- 27 places. Larger than 19 of the 39 homes. The local average is 29 places.
- CQC rating
- Requires improvement. 25 of the 39 homes (64%) are rated Good or Outstanding. Across Kent the figure is 68%.
- Latest report
- 16 December 2022. 19 of the 39 homes have published a newer inspection report since.
- Registered
- April 2011. 22 of the 39 homes registered more recently.
- Care offered
- Dementia care. Of the 39 homes, 23 offer dementia care.
- Food hygiene
- 5 out of 5. The top rating, shared by 25 of the 33 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Dover.
The local picture: Dover
What the numbers say about care for older people in Dover, in Kent.
What care costs in Kent, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £1,187 | £1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.) |
| Nursing care | £1,378 | £1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.) |
| Residential dementia care | Not published separately | £1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 15,300. Rising to 18,000 by 2035, up 18%
- People aged 85 and over: 3,800. Rising to 5,800 by 2035, up 53%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,500 by 2035, up 27%
- Dementia diagnosis rate: 59%. The NHS ambition is 67%. Kent as a whole is 62%.
- Care home beds per 1,000 people aged 75+: 75. Kent average is 77.
- Care homes, last 12 months: 0 opened, 1 closed. 1 changed owner, covering 21 beds.
- Care home beds filled across Kent: 88%. The 12 month average is 88%.
- Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Ivy Bank Residential Care Home
Facts from public registers, and what is close by.
- Registered with CQC
- 6 April 2011, so 15 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 15 August 2025.
- Run by
- Ivybank Health Care Limited, which runs this service only.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Ivy Bank Residential Care Home
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- William Harvey Hospital, Ashford, 15.4 miles away
It is about 15.4 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Buckland Medical Practice, 1.4 miles away
- Lydden Surgery, 1.6 miles away
- High Street Surgery, 2.1 miles away
Nearest dentists
- Dover Priory Dental Practice, 2.3 miles away (NHS.uk details)
- Af Dental, 2.3 miles away (NHS.uk details)
- Bupa Dental Care, 2.4 miles away (NHS.uk details)
Nearest pharmacies
- River Pharmacy, 0.5 miles away
- Tesco Instore Pharmacy, 1.2 miles away
- Cairns Chemist, 1.8 miles away
Nearest railway stations
- Kearsney Station, 0.1 miles away
- Dover Priory Station, 2.3 miles away
- Shepherds Well Station, 3.1 miles away
Around Ivy Bank Residential Care Home
- H: Ivy Bank Residential Care Home
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Typical weekly fees in the South East
Ivy Bank Residential Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from Ivy Bank Residential Care Home. Actual fees depend on the room, the level of care and how it is funded.
Contact Ivy Bank Residential Care Home
Phone the home directly, or send an enquiry and we will pass it on.
Is this your care home?
Claim this profile to unlock full details, add photos, respond to enquiries, and more.
More care homes in Dover
Other care homes nearby, highest CQC-rated first.
- Chitty Barn Dover CQC: Outstanding
- The Glen Dover CQC: Outstanding
- Wolverton Court Dover CQC: Outstanding
- 55 Sandwich Road Dover CQC: Good
- Alexander House Dover CQC: Good
- Ashingham House Dover CQC: Good