Greenbanks

Greenbanks is a residential care home in Canterbury, Kent (CT4 6LE). It holds a CQC rating of Good.

About Greenbanks

Greenbanks is a residential care home in Canterbury, Kent. The people living here include older people, many of them living with dementia, along with people with a learning disability or autism, people with a physical disability, people with sight or hearing loss and people managing mental health conditions. Respite stays are available. Because our residents need quite different things from us, support is planned with each person rather than run to a single pattern. People keep their own rooms, their own belongings and their own routines, and they decide how much of the day to spend in company and how much on their own. We ask about the small preferences in detail and expect our staff to follow them, since those details are most of what makes a place feel like home. For residents living with dementia, consistency helps more than anything. Familiar staff, routines that change only when there is a reason, and the patience to understand what somebody means when words have become unreliable. We take the same care over communication with residents who have a learning disability or autism, giving the time needed to understand properly rather than assume. Our most recent overall rating from the Care Quality Commission is good. We take it as evidence that the everyday work is being done properly and we keep looking at the detail. If you are considering a care home in Canterbury for someone close to you, you are welcome to visit, meet our staff and residents and ask us anything you like.

Care provided at Greenbanks

Read the full inspection report on the CQC website.

How Greenbanks compares in Canterbury

Measured against the 54 care homes for older people registered in Canterbury. The dark dot is this home.

Size
20 places. Smaller than 36 of the 54 homes. The local average is 36 places.
CQC rating
Good. 34 of the 54 homes (63%) are rated Good or Outstanding. Across Kent the figure is 68%.
Latest report
17 August 2021. 37 of the 54 homes have published a newer inspection report since.
Registered
January 2011. One of the longer established homes. 44 of the 54 registered more recently.
Care offered
Dementia care. Of the 54 homes, 35 offer dementia care.
Food hygiene
5 out of 5. The top rating, shared by 46 of the 50 homes that have one.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Canterbury.

The local picture: Canterbury

What the numbers say about care for older people in Canterbury, in Kent.

What care costs in Kent, per week

Type of careWhat the council paysWhat self-funders are typically asked
Residential care£1,187£1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.)
Nursing care£1,378£1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.)
Residential dementia careNot published separately£1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.)
Nursing dementia careNot published separately£1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.)

Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.

  • People aged 75 and over: 19,800. Rising to 23,300 by 2035, up 17%
  • People aged 85 and over: 5,300. Rising to 8,200 by 2035, up 54%
  • Living with dementia, aged 65 and over (estimate): 2,600. Rising to 3,300 by 2035, up 28%
  • Dementia diagnosis rate: 73%. The NHS ambition is 67%. Kent as a whole is 62%.
  • Care home beds per 1,000 people aged 75+: 91. Kent average is 77.
  • Care homes, last 12 months: 1 opened, 2 closed. 5 changed owner, covering 153 beds.
  • Care home beds filled across Kent: 88%. The 12 month average is 88%.
  • Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.

Good to know about Greenbanks

Facts from public registers, and what is close by.

Registered with CQC
5 January 2011, so 15 years.
Food hygiene rating
5 out of 5. Very good. Last inspected by the local council on 20 January 2025.
Run by
Greenbanks House Limited, which runs this service only.

Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.

Local services near Greenbanks

The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.

Nearest 24 hour A&E

  • William Harvey Hospital, Ashford, 11.1 miles away

It is about 11.1 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.

Nearest GP practices

Nearest dentists

Nearest pharmacies

Nearest railway stations

  • Snowdown Station, 2.8 miles away
  • Aylesham Station, 2.9 miles away
  • Adisham Station, 3.1 miles away

Around Greenbanks

3 miles5 miles10 milesH24 hour A&E: William Harvey Hospital, Ashford, 11.1 miles awayAGP practice: Aylesham Medical Practice, 2.6 miles awayGGP practice: Canterbury Medical Practice, 2.9 miles awayGGP practice: Hawkinge and Elham Surgery, 4.2 miles awayGDentist: Advance Healthcare Logistics Ltd, 2.8 miles awayDDentist: Beech Grove Dental Clinic, 4.2 miles awayDDentist: Wingham Dental Practice, 5.4 miles awayDPharmacy: Boots, 2.6 miles awayPPharmacy: Bridge Pharmacy, 3 miles awayPPharmacy: Eckersley Pharmacy, 5.5 miles awayPRailway station: Snowdown Station, 2.8 miles awaySRailway station: Aylesham Station, 2.9 miles awaySRailway station: Adisham Station, 3.1 miles awaySA&E 11.1 mi
  • H: Greenbanks
  • A: 24 hour A&E
  • G: GP practice
  • D: Dentist
  • P: Pharmacy
  • S: Railway station

Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.

Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.

Common questions about Greenbanks

Where is Greenbanks located?

Greenbanks is a residential care home in Canterbury, Kent, CT4 6LE. You can view its exact location and get directions from the map on this page.

What type of care does Greenbanks provide?

Greenbanks is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Greenbanks's CQC rating?

Greenbanks is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 September 2019. You can read the full CQC report from the link on this page.

Does Greenbanks provide dementia care?

Yes. Greenbanks supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Greenbanks offer respite or short-term care?

Yes. Greenbanks offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Greenbanks

Can Mum or Dad stay here if their dementia gets worse?

Yes. Greenbanks is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Greenbanks is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Greenbanks offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Greenbanks is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South East

Greenbanks has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Greenbanks. Actual fees depend on the room, the level of care and how it is funded.

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