Adult Support Unit
Adult Support Unit is a residential care home in Canterbury, Kent (CT2 8ED). It holds a CQC rating of Good.
About Adult Support Unit
We are a residential care home in Canterbury supporting adults including older people and younger adults, people with a learning disability or autism, people with a physical disability and people with sight or hearing loss. We also offer respite stays, which can give a family carer a genuine break. This is somebody's home before it is anything else, and we try hard to run it that way. People have their own rooms, their own routines and a real say in how their days go. Support here is about making ordinary things possible rather than doing them for people. Cooking a meal you actually want. Doing your own shopping. Managing money and appointments. Getting to a club, a course or a job. Keeping in touch with family and friends. We pay attention to that distinction, because independence is quietly worn away by help that arrives too quickly. Communication matters a great deal to us. Not everybody here uses many words, and where somebody has sight or hearing loss as well we take particular care over how we communicate, giving the time needed to understand properly rather than assuming. Plans are written with the person and changed when they stop fitting. Our most recent overall rating from the Care Quality Commission is good. We keep examining our practice around choice and privacy, where any home can drift without noticing. If you are considering a place or a respite stay with us, please come and visit and meet the people who live here.
Care provided at Adult Support Unit
- Older person care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Respite care
- Last CQC inspection: 24 August 2019
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Canterbury Adult Support Unit. Report published 24 August 2019.
- 25 July 2019
Safe
Relatives were confident their loved ones were safe and well looked after. People with complex health needs were supported to stay well. Staff supported people in the least restrictive way possible and in their best interests, and the service's policies and systems supported this.
Effective
Inspectors found care workers were well trained and competent. Outcomes for people reflected the principles of Registering the Right Support, by promoting choice and control, independence and inclusion.
Caring
Inspectors found people were respected and involved in decisions about their care. This included choosing what they ate for dinner and having a say in the recruitment of new care workers. People were happy staying at the service and with the support they received.
Responsive
People received person centred care and support. They enjoyed activities and outings of their choosing and were enabled to have new experiences. Support focused on giving people chances to gain new skills and become more independent.
Well-led
Inspectors found the provider ensured the quality and safety of the service. There was a positive, high quality culture led by the registered manager, which achieved positive outcomes for people. Care workers said it was a good place to work and that they were well supported.
What people told the inspectors
All feedback was highly positive from people, relatives, health and social care professionals, and staff. Relatives were confident their loved ones were safe and well looked after.
The staff are always friendly and welcoming and work extremely hard to make the service users stay enjoyable and happy. A relative of a person using the service
Since the last inspection
Rated Good in August 2019, the same overall rating as before (Good).
Well-led moved from Requires improvement to Good; Safe is still Good; Effective is still Good; Caring is still Good; Responsive is still Good.
- 25 July 2019: Routine inspection
- 15 December 2016: Routine inspection
- 14 August 2014: Inspection looking at part of the service
- Date not held: Our visit of 7
- 7 May 2014: Routine inspection
- 30 September 2013: Routine inspection
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Canterbury Adult Support Unit compares in Canterbury
Measured against the 54 care homes for older people registered in Canterbury. The dark dot is this home.
- Size
- 4 places. Smaller than 52 of the 54 homes. The local average is 36 places.
- CQC rating
- Good. 34 of the 54 homes (63%) are rated Good or Outstanding. Across Kent the figure is 68%.
- Latest report
- 24 August 2019. 45 of the 54 homes have published a newer inspection report since.
- Registered
- January 2011. One of the longer established homes. 42 of the 54 registered more recently.
- Food hygiene
- 5 out of 5. The top rating, shared by 46 of the 50 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Canterbury.
The local picture: Canterbury
What the numbers say about care for older people in Canterbury, in Kent.
What care costs in Kent, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £1,187 | £1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.) |
| Nursing care | £1,378 | £1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.) |
| Residential dementia care | Not published separately | £1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 19,800. Rising to 23,300 by 2035, up 17%
- People aged 85 and over: 5,300. Rising to 8,200 by 2035, up 54%
- Living with dementia, aged 65 and over (estimate): 2,600. Rising to 3,300 by 2035, up 28%
- Dementia diagnosis rate: 73%. The NHS ambition is 67%. Kent as a whole is 62%.
- Care home beds per 1,000 people aged 75+: 91. Kent average is 77.
- Care homes, last 12 months: 1 opened, 2 closed. 5 changed owner, covering 153 beds.
- Care home beds filled across Kent: 88%. The 12 month average is 88%.
- Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.
Planned and recent building work within 5 miles
- 0.7 miles: Depot Adj Hall Place Harbledown Bypass Harbledown Kent. Application for a 72 bed care home through a change of use. Submitted 11 November 2025. Decision pending.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Canterbury Adult Support Unit
Facts from public registers, and what is close by.
- Registered with CQC
- 17 January 2011, so 15 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 6 August 2025.
- Run by
- Kent County Council, which runs 14 adult social care services in England. All 14 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Canterbury Adult Support Unit
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- William Harvey Hospital, Ashford, 12 miles away
It is about 12 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- University Medical Centre, 0.7 miles away
- Northgate Medical Practice, 0.9 miles away
- Canterbury Health Centre, 1.1 miles away
Nearest dentists
- A1 Dental Surgery, 0.3 miles away (NHS.uk details)
- Castle Street Dental Practice, 0.4 miles away (NHS.uk details)
- St Dunstan's Dental Practice, 0.4 miles away (NHS.uk details)
Nearest pharmacies
- Prx Pharmacy, 0.4 miles away
- Porter Chemist, 0.6 miles away
- Giles Lane Pharmacy, 0.7 miles away
Nearest railway stations
- Canterbury West Station, 0.4 miles away
- Canterbury East Station, 1 mile away
- Sturry Station, 2.6 miles away
Around Canterbury Adult Support Unit
- H: Canterbury Adult Support Unit
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Adult Support Unit
Where is Adult Support Unit located?
Adult Support Unit is a residential care home in Canterbury, Kent, CT2 8ED. You can view its exact location and get directions from the map on this page.
What type of care does Adult Support Unit provide?
Adult Support Unit is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Adult Support Unit's CQC rating?
Adult Support Unit is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 August 2019. You can read the full CQC report from the link on this page.
Does Adult Support Unit offer respite or short-term care?
Yes. Adult Support Unit offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Adult Support Unit
Can Mum or Dad stay here if their dementia gets worse?
No. Canterbury Adult Support Unit is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Canterbury Adult Support Unit is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Canterbury Adult Support Unit offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Canterbury Adult Support Unit supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Canterbury Adult Support Unit has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Canterbury Adult Support Unit. Actual fees depend on the room, the level of care and how it is funded.
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