Jubilee Court

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About Us

We at Jubilee Court are proud to offer compassionate residential care in the heart of Stevenage, Hertfordshire, providing a warm and welcoming home for older people, including those living with dementia or a physical disability. Our home has been thoughtfully created to feel familiar, comfortable, and reassuringly safe for every resident who joins our community.

Nestled within the SG postcode area of Stevenage, our setting offers the best of both worlds: the convenience of a well connected Hertfordshire town with the calm of a residential community. Families visiting loved ones can easily reach us, whilst residents benefit from a peaceful environment where they can truly settle in and feel at home. Our communal spaces are designed to encourage social connection, quiet reflection, and the simple everyday pleasures that make a house feel like a home.

Our specialisms in older person care, residential care, dementia care, and support for those with a physical disability mean that we are equipped to meet a wide range of needs with sensitivity and skill. For families navigating a dementia diagnosis, we understand how daunting the road ahead can feel. Our team takes time to learn each resident's life story, preferences, and routines, allowing us to provide person centred support that preserves dignity and identity. For those living with a physical disability, our focus is on enabling independence wherever possible, ensuring that daily life remains rich, purposeful, and full of choice.

Residential care at Jubilee Court is built around relationships. We believe that good care begins with genuinely knowing the people we support, from favourite meals and treasured memories to the small daily rituals that bring comfort. Families are warmly encouraged to remain closely involved, and we work in partnership with relatives to ensure that every resident feels loved, listened to, and understood.

Following our most recent CQC inspection in December 2022, Jubilee Court received an overall rating of Good, with Good ratings across the Effective, Caring, Responsive, and Well led domains. The Safe domain was rated as Requires Improvement, and we take this feedback seriously, using it as a driver for ongoing improvement and learning. For families, the overall Good rating reflects a home where compassionate, effective, and responsive care is delivered every day, and where leadership is committed to continually raising standards.

Choosing the right care home is one of the most important decisions a family can make, and we understand the weight of that choice. If you are exploring residential or dementia care in Stevenage for someone you love, we warmly invite you to get in touch, arrange a visit, and see for yourself the gentle, attentive community we have built at Jubilee Court. We would be honoured to welcome you and to support your family through this next chapter with kindness, openness, and care.

Common questions about Jubilee Court

Where is Jubilee Court located?

Jubilee Court is a residential care home in Stevenage, Hertfordshire, SG1 5BS. You can view its exact location and get directions from the map on this page.

What type of care does Jubilee Court provide?

Jubilee Court is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Respite care. The full list of services is shown on this page.

What is Jubilee Court's CQC rating?

Jubilee Court is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 December 2022. You can read the full CQC report from the link on this page.

Does Jubilee Court provide dementia care?

Yes. Jubilee Court supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Jubilee Court offer respite or short-term care?

Yes. Jubilee Court offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Jubilee Court

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Jubilee Court

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Jubilee Court is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Jubilee Court is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Jubilee Court offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Jubilee Court is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 7 December 2022
  • Report published: 7 December 2022

Overall: Good

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Local care news in Hertfordshire

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Typical weekly fees in the East

Jubilee Court has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Jubilee Court. Actual fees depend on the room, the level of care and how it is funded.

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