Whitchurch House

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About Us

Whitchurch House is a residential care home near Ross on Wye in Herefordshire. We provide a permanent home to older people and we take shorter respite stays, including at fairly short notice when a family situation changes or somebody is coming out of hospital. Our residents need different things from us. Many need help with washing, dressing, moving safely and taking medication on time. Many are living with dementia, and for them we keep the day familiar, keep the same staff around and take the time that is needed rather than the time that is convenient. We also support people living with mental ill health, people with physical disabilities and people living with sight or hearing loss, and in each case we work out how best to communicate and to assist before we start rather than afterwards. The setting helps. We are in a quiet part of the county, there is a garden, there is food cooked in our own kitchen, and there is space to sit somewhere peaceful if the lounge is too busy. Families visit as often as they like and are welcome to join a meal. Our most recent overall rating from the Care Quality Commission is good. Please arrange to come and see us, ideally when the house is busy, and talk to whoever is on duty.

Common questions about Whitchurch House

Where is Whitchurch House located?

Whitchurch House is a residential care home in Ross-on-wye, Herefordshire, County of, HR9 6BZ. You can view its exact location and get directions from the map on this page.

What type of care does Whitchurch House provide?

Whitchurch House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.

What is Whitchurch House's CQC rating?

Whitchurch House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 January 2019. You can read the full CQC report from the link on this page.

Does Whitchurch House provide dementia care?

Yes. Whitchurch House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Whitchurch House offer respite or short-term care?

Yes. Whitchurch House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Whitchurch House

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Whitchurch House

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Whitchurch House is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Whitchurch House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Whitchurch House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Whitchurch House is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 5 January 2019
  • Report published: 5 January 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the West Midlands

Whitchurch House has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Whitchurch House. Actual fees depend on the room, the level of care and how it is funded.

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