Willow Court

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About Us

Willow Court is a residential care home in Waltham Abbey, Essex. We support autistic adults and adults with a learning disability, people managing mental ill health or an eating disorder, adults with physical disabilities, people with sight or hearing loss, younger adults, and people whose lives have been affected by alcohol or drug misuse. We also offer respite stays.

Supporting that range under one roof is only possible if care is planned for the individual rather than the group. We spend real time getting to know somebody, write plans that describe the person rather than the category, and review them honestly as things change. What steadies one person here would unsettle another, and we would rather find that out by asking than by guessing.

People choose how their rooms look, take part in the ordinary business of the house as much as they want to, and get out to what they enjoy locally. Where somebody wants a job, a course or a regular club, that belongs in the plan.

Where somebody is in recovery, we offer reliability without judgement and work alongside the specialist teams involved rather than around them. Where mental health is fragile, we watch for early signs and involve the GP and community team promptly.

Our most recent inspection by the Care Quality Commission rated us good overall. Visitors and referrers are welcome.

Common questions about Willow Court

Where is Willow Court located?

Willow Court is a residential care home in Waltham Abbey, Essex, EN9 1BZ. You can view its exact location and get directions from the map on this page.

What type of care does Willow Court provide?

Willow Court is registered to provide residential personal care, with support that includes Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care, Eating disorder support. The full list of services is shown on this page.

What is Willow Court's CQC rating?

Willow Court is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 October 2022. You can read the full CQC report from the link on this page.

Does Willow Court offer respite or short-term care?

Yes. Willow Court offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Willow Court

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
  • Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Willow Court

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Willow Court is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Willow Court is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Willow Court offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Willow Court supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 21 October 2022
  • Report published: 21 October 2022

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Local care news in Essex

More local care news for Essex

Typical weekly fees in the East

Willow Court has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Willow Court. Actual fees depend on the room, the level of care and how it is funded.

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