Quinnell House
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Respite Care
- CQC: Requires Improvement
- Care Home
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About Us
Quinnell House provides residential care in Hailsham for older people, including people living with dementia. We also take planned respite stays.
Most of what makes a care home work is undramatic and daily. Getting up when you want to, food you actually want to eat, a familiar face on shift, and somebody noticing when you are quieter than usual. That is where we concentrate our effort. For residents living with dementia, familiarity and a calm unhurried approach prevent far more distress than they ever cost, so we keep the day recognisable and let people do things at the pace they can manage.
We would rather be plain about our inspection position than leave families to discover it elsewhere. Our most recent overall rating from the Care Quality Commission was requires improvement. We are not going to argue with the findings. They described genuine shortfalls, and our manager and staff team have been working through them, with tighter medicines practice, clearer record keeping, more training and supervision, and regular internal checks so that problems surface quickly rather than quietly.
There is more to do and we will not pretend otherwise. If you are thinking about Quinnell House for somebody you love, please come and see us, ask what has actually changed since the inspection, and speak to residents and relatives while you are here.
Common questions about Quinnell House
Where is Quinnell House located?
Quinnell House is a residential care home in Hailsham, East Sussex, BN27 1QN. You can view its exact location and get directions from the map on this page.
What type of care does Quinnell House provide?
Quinnell House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is Quinnell House's CQC rating?
Quinnell House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 29 May 2026. You can read the full CQC report from the link on this page.
Does Quinnell House provide dementia care?
Yes. Quinnell House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Quinnell House offer respite or short-term care?
Yes. Quinnell House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Contact Quinnell House
Phone the home directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
- Residential Care: Help with everyday living, meals and personal care in a supportive home setting.
Questions families ask about Quinnell House
Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.
Can Mum or Dad stay here if their dementia gets worse?
Yes. Quinnell House is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register
Is there a nurse on site if health needs change?
No. Quinnell House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register
Can they try a short stay before deciding?
Yes. Quinnell House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.
Do they take younger adults as well as older people?
No. Quinnell House is registered for older people. Younger adults are not listed. Source: CQC register
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Take these with you
Want a home that already answers yes to what matters? Search nearby with filters.
Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 29 May 2026
- Report published: 29 May 2026
Overall: Requires Improvement
- Safe: Requires Improvement
- Effective: Good
- Caring: Good
- Responsive: Good
- Well-led: Requires Improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
How Quinnell House compares in Wealden
Measured against the 47 care homes for older people registered in Wealden. The dark dot is this home.
- Size
- 56 places. Larger than 28 of the 47 homes. The local average is 45 places.
- CQC rating
- Requires improvement. 32 of the 47 homes (68%) are rated Good or Outstanding. Across East Sussex the figure is 75%.
- Latest report
- 29 May 2026. 6 of the 47 homes have published a newer inspection report since.
- Registered
- December 2014. 26 of the 47 homes registered more recently.
- Care offered
- Dementia care. Of the 47 homes, 28 offer dementia care.
- Food hygiene
- 5 out of 5. The top rating, shared by 37 of the 39 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Wealden.
The local picture: Wealden
What the numbers say about care for older people in Wealden, in East Sussex.
What care costs in East Sussex, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £929 | £1,500 to £1,809 (South East figure, because too few East Sussex homes publish this price. 107 homes. Median £1,600.) |
| Nursing care | £994 | £1,617 to £2,080 (South East figure, because too few East Sussex homes publish this price. 63 homes. Median £1,933.) |
| Residential dementia care | Not published separately | £1,571 to £1,942 (South East figure, because too few East Sussex homes publish this price. 82 homes. Median £1,709.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few East Sussex homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 24,700. Rising to 28,800 by 2035, up 17%
- People aged 85 and over: 6,300. Rising to 9,800 by 2035, up 55%
- Living with dementia, aged 65 and over (estimate): 3,100. Rising to 4,000 by 2035, up 27%
- Dementia diagnosis rate: 56%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Care home beds per 1,000 people aged 75+: 69. East Sussex average is 88.
- Care homes, last 12 months: 0 opened, 1 closed. 13 changed owner, covering 685 beds.
- Care home beds filled across East Sussex: 83%. The 12 month average is 83%.
- Who pays, across East Sussex (estimate): 33% council, 47% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Quinnell House
Facts from public registers, and what is close by.
- Registered with CQC
- 28 December 2014, so 11 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 7 November 2025.
- Run by
- Bamford Care Homes Limited, which runs this service only.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Quinnell House
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Eastbourne District General Hospital, Eastbourne, 6.1 miles away
It is about 6.1 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Quintins Medical Centre, 0.3 miles away
- Hailsham Medical Group, 0.8 miles away
- Bridgeside Surgery, 0.9 miles away
Nearest dentists
- North Street Dental Care, 0.7 miles away (NHS.uk details)
- Portman Smile Clinic - Hailsham, 0.8 miles away (NHS.uk details)
- Kingswood Dental Practice, 0.9 miles away (NHS.uk details)
Nearest pharmacies
- Kamsons Pharmacy, 0.3 miles away
- Boots, 0.8 miles away
- Seaforth Pharmacy, 0.8 miles away
Nearest railway stations
- Polegate Station, 3.8 miles away
- Berwick (Sussex) Station, 4.6 miles away
- Pevensey & Westham Station, 5.1 miles away
Around Quinnell House
- H: Quinnell House
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Typical weekly fees in the South East
Quinnell House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from Quinnell House. Actual fees depend on the room, the level of care and how it is funded.
Contact Quinnell House
Phone the home directly, or send an enquiry and we will pass it on.
Is this your care home?
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More care homes in Hailsham
Other care homes nearby, highest CQC-rated first.
- Caroline House Hailsham CQC: Good
- Grangemead Hailsham CQC: Good
- Jemini Place Hailsham CQC: Good
- Jemini Response 52 Summerheath Road Hailsham CQC: Good
- Marshview Hailsham CQC: Good
- The Marshes Hailsham CQC: Good