St Margarets Care Home
- Unclaimed Profile
- Older Person Care
- Respite Care
- CQC: Good
- Care Home
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About Us
St Margarets Care Home is in Eastbourne, East Sussex. We offer older people a settled, permanent home, and we also provide respite stays for those who need care for a short period or whose family carer needs a break. The help people need from us is mostly practical: getting up and dressed, a bath or a shower, moving about safely, medication given properly and on time, and meals worth looking forward to, with somebody nearby through the night. Beyond that, what matters is that this feels like somebody's home rather than a place they have been put. We have found that the residents who settle best are the ones who keep hold of their own habits, so we ask about those habits early and work around them instead of asking people to fit our routine. Days here run at a gentle pace. There is breakfast when people are ready for it, food cooked on the premises, newspapers, cards, music, visits from the hairdresser and trips out along the seafront when the weather allows. Nobody is obliged to join in with anything. Families visit as often as they like and are welcome at mealtimes. Our most recent overall rating from the Care Quality Commission is good. If you are considering a move for yourself or a relative, please ring and arrange to come and look round.
Common questions about St Margarets Care Home
Where is St Margarets Care Home located?
St Margarets Care Home is a residential care home in Eastbourne, East Sussex, BN20 7TD. You can view its exact location and get directions from the map on this page.
What type of care does St Margarets Care Home provide?
St Margarets Care Home is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.
What is St Margarets Care Home's CQC rating?
St Margarets Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 December 2019. You can read the full CQC report from the link on this page.
Does St Margarets Care Home offer respite or short-term care?
Yes. St Margarets Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Contact St Margarets Care Home
Phone the home directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
- Residential Care: Help with everyday living, meals and personal care in a supportive home setting.
Questions families ask about St Margarets Care Home
Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.
Can Mum or Dad stay here if their dementia gets worse?
No. St Margarets Care Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register
Is there a nurse on site if health needs change?
No. St Margarets Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register
Can they try a short stay before deciding?
Yes. St Margarets Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.
Do they take younger adults as well as older people?
No. St Margarets Care Home is registered for older people. Younger adults are not listed. Source: CQC register
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
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Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 20 December 2019
- Report published: 20 December 2019
Overall: Good
- Safe: Good
- Effective: Good
- Caring: Good
- Responsive: Good
- Well-led: Requires Improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
How St Margarets Care Home compares in Eastbourne
Measured against the 53 care homes for older people registered in Eastbourne. The dark dot is this home.
- Size
- 22 places. Smaller than 33 of the 53 homes. The local average is 37 places.
- CQC rating
- Good. 42 of the 53 homes (79%) are rated Good or Outstanding. Across East Sussex the figure is 75%.
- Latest report
- 20 December 2019. 38 of the 53 homes have published a newer inspection report since.
- Registered
- November 2010. One of the longer established homes. 46 of the 53 registered more recently.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Eastbourne.
The local picture: Eastbourne
What the numbers say about care for older people in Eastbourne, in East Sussex.
What care costs in East Sussex, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £929 | £1,500 to £1,809 (South East figure, because too few East Sussex homes publish this price. 107 homes. Median £1,600.) |
| Nursing care | £994 | £1,617 to £2,080 (South East figure, because too few East Sussex homes publish this price. 63 homes. Median £1,933.) |
| Residential dementia care | Not published separately | £1,571 to £1,942 (South East figure, because too few East Sussex homes publish this price. 82 homes. Median £1,709.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few East Sussex homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 14,800. Rising to 17,000 by 2035, up 15%
- People aged 85 and over: 4,300. Rising to 6,400 by 2035, up 47%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,400 by 2035, up 25%
- Dementia diagnosis rate: 72%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Care home beds per 1,000 people aged 75+: 114. East Sussex average is 88.
- Care homes, last 12 months: 0 opened, 0 closed. 6 changed owner, covering 336 beds.
- Care home beds filled across East Sussex: 83%. The 12 month average is 83%.
- Who pays, across East Sussex (estimate): 33% council, 47% self. The rest is NHS funded or other.
Planned and recent building work within 5 miles
- 1.3 miles: Shalom 8 Carew Road Eastbourne East Sussex. Application for a 11 bed care home through a change of use. Submitted 18 December 2025. Approved 30 December 2025.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about St Margarets Care Home
Facts from public registers, and what is close by.
- Registered with CQC
- 25 November 2010, so 15 years.
- Run by
- Total Support Solutions Limited, which runs this service only.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near St Margarets Care Home
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Eastbourne District General Hospital, Eastbourne, 1.9 miles away
It is about 1.9 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Arlington Road Surgery, 0.8 miles away
- Grove Road Surgery, 0.8 miles away
- The Lighthouse Medical Practice, 0.8 miles away
Nearest dentists
- Beech House Dental Practice, 0.8 miles away (NHS.uk details)
- Orchard Dental Group, 0.8 miles away (NHS.uk details)
- Gildredge Road (Dental Surgery), 0.9 miles away (NHS.uk details)
Nearest pharmacies
- Kamsons Pharmacy, 0.3 miles away
- Day Lewis Pharmacy, 0.8 miles away
- Arlington Road Pharmacy, 0.8 miles away
Nearest railway stations
- Eastbourne Station, 1 mile away
- Hampden Park (Sussex) Station, 2.6 miles away
- Polegate Station, 4.3 miles away
Around St Margarets Care Home
- H: St Margarets Care Home
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Typical weekly fees in the South East
St Margarets Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from St Margarets Care Home. Actual fees depend on the room, the level of care and how it is funded.
Contact St Margarets Care Home
Phone the home directly, or send an enquiry and we will pass it on.
Is this your care home?
Claim this profile to unlock full details, add photos, respond to enquiries, and more.
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