Mortain Place Care Home

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About Us

We are Mortain Place Care Home in Eastbourne. We provide residential care for older people, including those living with dementia and people with physical disabilities, and we also support younger adults. Respite stays are available.

Our most recent overall rating from the Care Quality Commission is requires improvement, and we are not going to write around it. We have looked closely at what the inspection found, changed how care is planned, recorded and reviewed, and strengthened the training and supervision of our staff. Our progress is being monitored, and we tell relatives the same things we tell the regulator.

What we are working to protect while we do that is ordinary life here. People arrive with their own furniture, pictures and habits, and those come first. What time you wake, where you take your breakfast, whether you feel sociable today or would rather sit quietly: those remain your decisions. For people living with dementia, the useful work is in the detail, knowing somebody's history, recognising early what tends to unsettle them and going at their pace rather than the rota's.

If you are considering Mortain Place for someone, please come and see us and ask about the rating directly. We would rather answer that fully than have it hanging over the conversation.

Common questions about Mortain Place Care Home

Where is Mortain Place Care Home located?

Mortain Place Care Home is a residential care home in Eastbourne, East Sussex, BN23 6JF. You can view its exact location and get directions from the map on this page.

What type of care does Mortain Place Care Home provide?

Mortain Place Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Mortain Place Care Home's CQC rating?

Mortain Place Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 3 August 2021. You can read the full CQC report from the link on this page.

Does Mortain Place Care Home provide dementia care?

Yes. Mortain Place Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Mortain Place Care Home offer respite or short-term care?

Yes. Mortain Place Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Mortain Place Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Mortain Place Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Mortain Place Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Mortain Place Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Mortain Place Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Mortain Place Care Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 3 August 2021
  • Report published: 3 August 2021

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South East

Mortain Place Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Mortain Place Care Home. Actual fees depend on the room, the level of care and how it is funded.

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