& District Mencap - Arundel Road
- Unclaimed Profile
- Learning Disability / Autism
- Younger Adults
- Respite Care
- CQC: Good
- Care Home
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About Us
Arundel Road is a residential care home in Eastbourne, supporting adults who have a learning disability or who are autistic, and younger adults, in an ordinary house rather than an institutional setting.
We start by getting to know each person properly. That means learning how somebody communicates, what a good day looks like for them, what they find difficult and what they would like to be able to do for themselves. Support plans are written with the person, and with family or an advocate where that is wanted, and they change as people change rather than sitting in a file gathering dust.
Independence runs through everything here. If somebody can do a thing themselves, or could learn to with patient backing, our job is to make that possible rather than to step in and take over. That might be cooking, managing money, using local transport, or getting out to something in Eastbourne that a person genuinely enjoys. Being part of the town matters, and we would rather people were out in it than sitting in a lounge.
We also offer respite stays, giving family carers a planned break while their relative stays somewhere welcoming and well staffed.
Our most recent overall rating from the Care Quality Commission is good.
If you are looking at options for yourself or someone you care about, you would be welcome to visit. Please get in touch and we will arrange a time.
Common questions about & District Mencap - Arundel Road
Where is & District Mencap - Arundel Road located?
& District Mencap - Arundel Road is a residential care home in Eastbourne, East Sussex, BN21 2EG. You can view its exact location and get directions from the map on this page.
What type of care does & District Mencap - Arundel Road provide?
& District Mencap - Arundel Road is registered to provide residential personal care, with support that includes Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.
What is & District Mencap - Arundel Road's CQC rating?
& District Mencap - Arundel Road is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 December 2019. You can read the full CQC report from the link on this page.
Does & District Mencap - Arundel Road offer respite or short-term care?
Yes. & District Mencap - Arundel Road offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Contact Eastbourne & District Mencap - Arundel Road
Phone the home directly, or send an enquiry and we will pass it on.
Care We Offer
- Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
- Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
- Residential Care: Help with everyday living, meals and personal care in a supportive home setting.
Questions families ask about Eastbourne & District Mencap - Arundel Road
Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.
Can Mum or Dad stay here if their dementia gets worse?
No. Eastbourne & District Mencap - Arundel Road is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register
Is there a nurse on site if health needs change?
No. Eastbourne & District Mencap - Arundel Road is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register
Can they try a short stay before deciding?
Yes. Eastbourne & District Mencap - Arundel Road offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.
Do they take younger adults as well as older people?
Yes. Eastbourne & District Mencap - Arundel Road supports younger adults as well as older people. Source: CQC register
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Take these with you
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Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 5 December 2019
- Report published: 5 December 2019
Overall: Good
- Safe: Good
- Effective: Good
- Caring: Good
- Responsive: Good
- Well-led: Good
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Eastbourne & District Mencap - Arundel Road. Report published 5 December 2019.
- 24 September 2019
- 9 places, 8 people were using the service at the time
Safe
Staff had completed safeguarding training. They explained how they would protect people from harm and what action they would take if they had concerns. The home did not use physical restraint. People were supported to sit safely in wheelchairs using belts, which had been agreed with the local authority.
Effective
An ongoing training programme helped staff develop the skills and knowledge to support people. Staff supported people in the least restrictive way possible. The service used positive behaviour support principles.
Caring
Inspectors saw positive interaction between staff and people living in the home. Staff clearly knew people very well.
Responsive
People received planned and co-ordinated person-centred support. Their support focused on keeping up relationships and taking part in activities of their choice. People also made choices about where they spent their time and the food they ate.
Well-led
The registered manager encouraged people, relatives, staff and professionals to give feedback about the service. Inspectors found an effective quality assurance and monitoring system. It identified where improvements were needed, and action was taken to address them.
What people told the inspectors
People were unable to tell inspectors if they felt safe. Relatives were confident their family members were safe and received the care and support they needed.
Since the last inspection
Rated Good in December 2019, the same overall rating as before (Good).
Safe is still Good; Effective is still Good; Caring is still Good; Responsive is still Good; Well-led is still Good.
- 18 December 2020: Inspection looking at part of the service
- 5 December 2019: Routine inspection, rated Good. This inspection gave the current rating.
- 18 March 2017: Routine inspection, rated Good
- 3 February 2016: Routine inspection, rated Requires improvement
- 11 June 2013: Routine inspection
- 28 May 2012: Routine inspection
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Eastbourne & District Mencap - Arundel Road compares in Eastbourne
Measured against the 64 care homes registered in Eastbourne. The dark dot is this home.
- Size
- 9 places. Smaller than 55 of the 64 homes. The local average is 32 places.
- CQC rating
- Good. 52 of the 64 homes (81%) are rated Good or Outstanding. Across East Sussex the figure is 79%.
- Latest report
- 5 December 2019. 45 of the 64 homes have published a newer inspection report since.
- Registered
- January 2011. 45 of the 64 homes registered more recently.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes in Eastbourne.
The local picture: Eastbourne
What the numbers say about care for older people in Eastbourne, in East Sussex.
What care costs in East Sussex, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £929 | £1,500 to £1,809 (South East figure, because too few East Sussex homes publish this price. 107 homes. Median £1,600.) |
| Nursing care | £994 | £1,617 to £2,080 (South East figure, because too few East Sussex homes publish this price. 63 homes. Median £1,933.) |
| Residential dementia care | Not published separately | £1,571 to £1,942 (South East figure, because too few East Sussex homes publish this price. 82 homes. Median £1,709.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few East Sussex homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 14,800. Rising to 17,000 by 2035, up 15%
- People aged 85 and over: 4,300. Rising to 6,400 by 2035, up 47%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,400 by 2035, up 25%
- Dementia diagnosis rate: 72%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Care home beds per 1,000 people aged 75+: 114. East Sussex average is 88.
- Care homes, last 12 months: 0 opened, 0 closed. 6 changed owner, covering 336 beds.
- Care home beds filled across East Sussex: 83%. The 12 month average is 83%.
- Who pays, across East Sussex (estimate): 33% council, 47% self. The rest is NHS funded or other.
Planned and recent building work within 5 miles
- 0.1 miles: Shalom 8 Carew Road Eastbourne East Sussex. Application for a 11 bed care home through a change of use. Submitted 18 December 2025. Approved 30 December 2025.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Eastbourne & District Mencap - Arundel Road
Facts from public registers, and what is close by.
- Registered with CQC
- 4 January 2011, so 15 years.
- Run by
- Eastbourne & District Mencap Limited, which runs 3 adult social care services in England. All 3 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Eastbourne & District Mencap - Arundel Road
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Eastbourne District General Hospital, Eastbourne, 0.8 miles away
It is about 0.8 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Arlington Road Surgery, 0.6 miles away
- Grove Road Surgery, 0.6 miles away
- Seaside Medical Centre, 0.7 miles away
Nearest dentists
- The Annexe, 0.5 miles away (NHS.uk details)
- 3 Terminus Buildings [dental Practice], 0.5 miles away (NHS.uk details)
- Terminus Buildings (Dental Surgery), 0.5 miles away (NHS.uk details)
Nearest pharmacies
- Osbon Pharmacy, 0.6 miles away
- Boots, 0.6 miles away
- Arlington Road Pharmacy, 0.6 miles away
Nearest railway stations
- Eastbourne Station, 0.5 miles away
- Hampden Park (Sussex) Station, 1.3 miles away
- Pevensey & Westham Station, 3.3 miles away
Around Eastbourne & District Mencap - Arundel Road
- H: Eastbourne & District Mencap - Arundel Road
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Typical weekly fees in the South East
Eastbourne & District Mencap - Arundel Road has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Eastbourne & District Mencap - Arundel Road. Actual fees depend on the room, the level of care and how it is funded.
Contact Eastbourne & District Mencap - Arundel Road
Phone the home directly, or send an enquiry and we will pass it on.
Is this your care home?
Claim this profile to unlock full details, add photos, respond to enquiries, and more.
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