The Vines

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About Us

The Vines is a residential care home in Crowborough, East Sussex. We provide a permanent home to older people and to some younger adults, and we also offer respite stays for those who need care for a short period or whose regular carer needs a rest. The people who live with us need different things. Many need help with personal care, moving about safely, medication and meals, and reassurance that somebody is nearby at night. We also support people living with mental ill health, and there our job is to provide a settled and predictable place to live and to work closely with community mental health colleagues so that what happens here fits with the rest of somebody's care rather than sitting apart from it. We try to keep the house feeling ordinary. Food is cooked on the premises and people are asked what they would like, there is somewhere sociable to sit and somewhere quiet, the garden gets used when the weather allows, and nobody is required to join in with anything. Visitors are welcome without appointment. Our most recent overall rating from the Care Quality Commission is good. We would rather you judged us on how the house feels than on anything written here, so please arrange to come and see us and talk to whoever is on duty.

Common questions about The Vines

Where is The Vines located?

The Vines is a residential care home in Crowborough, East Sussex, TN6 1TE. You can view its exact location and get directions from the map on this page.

What type of care does The Vines provide?

The Vines is registered to provide residential personal care, with support that includes Older person care, Mental health care, Younger adults care, Respite care. The full list of services is shown on this page.

What is The Vines's CQC rating?

The Vines is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 January 2019. You can read the full CQC report from the link on this page.

Does The Vines offer respite or short-term care?

Yes. The Vines offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact The Vines

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about The Vines

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. The Vines is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. The Vines is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. The Vines offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. The Vines supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 4 January 2019
  • Report published: 4 January 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South East

The Vines has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from The Vines. Actual fees depend on the room, the level of care and how it is funded.

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