Ashcroft House - Bexhill-on-Sea
- Unclaimed Profile
- Learning Disability / Autism
- Physical Disability
- Respite Care
- CQC: Good
- Care Home
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About Us
Ashcroft House is a residential care home in Bexhill on Sea, East Sussex. We support adults who are autistic or who have a learning disability and adults living with a physical disability, and we offer respite stays as well as permanent places.
Our aim is an ordinary life with the right support around it. People choose how their day runs, join in with cooking and shopping if they want to, have their own room treated as their own and get out into the town rather than spending life indoors. Support with personal care, medication, meals, money and appointments is given in a way that protects independence rather than quietly replacing it.
Understanding how each person communicates is central to what we do. Someone who cannot easily say what hurts or what has upset them relies on us to notice, so we take the time to learn the signs, we record what we learn and every member of staff works to it. Warning before a change of plan, and patience when a day goes wrong, prevent far more distress than any response afterwards.
Relatives are welcome and we would much rather hear a concern early. We will tell you honestly what we are doing about it.
Our most recent overall rating from the Care Quality Commission is good. If you are considering a place for yourself or someone close to you, please arrange to come and look around.
Common questions about Ashcroft House - Bexhill-on-Sea
Where is Ashcroft House - Bexhill-on-Sea located?
Ashcroft House - Bexhill-on-Sea is a residential care home in Bexhill On Sea, East Sussex, TN40 2HP. You can view its exact location and get directions from the map on this page.
What type of care does Ashcroft House - Bexhill-on-Sea provide?
Ashcroft House - Bexhill-on-Sea is registered to provide residential personal care, with support that includes Learning disability and autism support, Physical disability support, Respite care. The full list of services is shown on this page.
What is Ashcroft House - Bexhill-on-Sea's CQC rating?
Ashcroft House - Bexhill-on-Sea is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 25 July 2019. You can read the full CQC report from the link on this page.
Does Ashcroft House - Bexhill-on-Sea offer respite or short-term care?
Yes. Ashcroft House - Bexhill-on-Sea offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Contact Ashcroft House - Bexhill-on-Sea
Phone the home directly, or send an enquiry and we will pass it on.
Care We Offer
- Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
- Residential Care: Help with everyday living, meals and personal care in a supportive home setting.
Questions families ask about Ashcroft House - Bexhill-on-Sea
Answered from the CQC register where we can. 6 of these the home has not told us yet, so ask when you call.
Can Mum or Dad stay here if their dementia gets worse?
No. Ashcroft House - Bexhill-on-Sea is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register
Is there a nurse on site if health needs change?
No. Ashcroft House - Bexhill-on-Sea is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register
Can they try a short stay before deciding?
Yes. Ashcroft House - Bexhill-on-Sea offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Take these with you
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Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 25 July 2019
- Report published: 25 July 2019
Overall: Good
- Safe: Good
- Effective: Good
- Caring: Good
- Responsive: Good
- Well-led: Good
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Ashcroft House - Bexhill-on-Sea. Report published 25 July 2019.
- 11 July 2019
- 8 places, 3 people were using the service at the time
Safe
Inspectors found that staff had been appropriately recruited. They were trained to recognise signs of abuse or risk and knew what to do. Inspectors saw medicines being given safely by trained staff who had been assessed as competent.
Effective
Staff had received training to meet people's specific needs. During induction, they got to know people and their needs. People's nutritional and health needs were consistently met, with involvement from health and social care professionals.
Caring
Inspectors found that everyone they spoke to said staff were kind and supportive. People were relaxed, comfortable and happy in the company of staff. Staff promoted people's independence, privacy and dignity.
Responsive
Activities were tailor-made to people's preferences and interests. Staff knew people's communication needs and used tools such as sign language, pictures and objects of reference. People were involved in their care planning, and complaints were taken seriously and thoroughly investigated.
Well-led
The provider used a range of quality assurance systems to check that people and their relatives were satisfied. The service had systems to monitor, assess and improve itself. People, their relatives and health care professionals had the opportunity to share their views.
Since the last inspection
Rated Good in July 2019, the same overall rating as before (Good).
Safe is still Good; Effective is still Good; Caring is still Good; Responsive is still Good; Well-led is still Good.
- 25 July 2019: Routine inspection, rated Good. This inspection gave the current rating.
- 13 January 2017: Routine inspection, rated Good
- 20 February 2014: Routine inspection
- 20 April 2013: Routine inspection
- 23 February 2012: Routine inspection
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Ashcroft House - Bexhill-on-Sea compares in Rother
Measured against the 66 care homes registered in Rother. The dark dot is this home.
- Size
- 8 places. Smaller than 57 of the 66 homes. The local average is 31 places.
- CQC rating
- Good. 55 of the 66 homes (83%) are rated Good or Outstanding. Across East Sussex the figure is 79%.
- Latest report
- 25 July 2019. 54 of the 66 homes have published a newer inspection report since.
- Registered
- November 2010. One of the longer established homes. 64 of the 66 registered more recently.
- Food hygiene
- 5 out of 5. The top rating, shared by 49 of the 56 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes in Rother.
The local picture: Rother
What the numbers say about care for older people in Rother, in East Sussex.
What care costs in East Sussex, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £929 | £1,500 to £1,809 (South East figure, because too few East Sussex homes publish this price. 107 homes. Median £1,600.) |
| Nursing care | £994 | £1,617 to £2,080 (South East figure, because too few East Sussex homes publish this price. 63 homes. Median £1,933.) |
| Residential dementia care | Not published separately | £1,571 to £1,942 (South East figure, because too few East Sussex homes publish this price. 82 homes. Median £1,709.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few East Sussex homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 17,700. Rising to 20,000 by 2035, up 13%
- People aged 85 and over: 4,800. Rising to 7,200 by 2035, up 48%
- Living with dementia, aged 65 and over (estimate): 2,300. Rising to 2,800 by 2035, up 23%
- Dementia diagnosis rate: 58%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Care home beds per 1,000 people aged 75+: 93. East Sussex average is 88.
- Care homes, last 12 months: 0 opened, 1 closed. 5 changed owner, covering 194 beds.
- Care home beds filled across East Sussex: 83%. The 12 month average is 83%.
- Who pays, across East Sussex (estimate): 33% council, 47% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Ashcroft House - Bexhill-on-Sea
Facts from public registers, and what is close by.
- Registered with CQC
- 19 November 2010, so 15 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 8 January 2026.
- Run by
- Ashcroft House Limited, which runs this service only.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Ashcroft House - Bexhill-on-Sea
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Conquest Hospital, Hastings, 4.4 miles away
It is about 4.4 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Collington Surgery, 1 mile away
- Sidley Medical Practice, 1.2 miles away
- Carisbrooke Surgery, 2 miles away
Nearest dentists
- Toad Hall Dental Surgery, 0.7 miles away (NHS.uk details)
- Albany Dental, 0.7 miles away (NHS.uk details)
- Parkhurst Dental Practice, 0.7 miles away (NHS.uk details)
Nearest pharmacies
- Lj Collis & Co, 0.7 miles away
- Pebsham Pharmacy, 0.7 miles away
- Boots, 0.7 miles away
Nearest railway stations
- Bexhill Station, 0.5 miles away
- Collington Station, 1.3 miles away
- West St Leonards Station, 2.4 miles away
Around Ashcroft House - Bexhill-on-Sea
- H: Ashcroft House - Bexhill-on-Sea
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Typical weekly fees in the South East
Ashcroft House - Bexhill-on-Sea has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Ashcroft House - Bexhill-on-Sea. Actual fees depend on the room, the level of care and how it is funded.
Contact Ashcroft House - Bexhill-on-Sea
Phone the home directly, or send an enquiry and we will pass it on.
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