Safeharbour (254 Hagley Road)

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About Us

Safeharbour at 254 Hagley Road is a residential care home in Stourbridge, supporting adults with a learning disability and autistic adults. It is a house in a residential street, and that is deliberate. The people who live here are part of the local community rather than set apart from it.

Our support is built around each person's own life. We help with the practical business of running a home, with cooking, laundry, shopping and appointments, and with personal care where it is needed. Just as importantly, we support people to do the things they actually want to do, whether that is work, college, a regular club, a favourite place to visit or time with family and friends.

We pay close attention to communication and to routine. Knowing how a person tells us they are unhappy, what helps when they are anxious and which parts of the day need to stay predictable is the difference between support that works and support that frustrates everyone. We write plans with the person, in language they can use, and we review them properly.

We also offer respite stays, which can give families a break and let someone try the house before any longer commitment. Our most recent overall rating from the Care Quality Commission is good. We are glad of it, and we keep asking the people who live here whether their home feels like theirs.

Common questions about Safeharbour (254 Hagley Road)

Where is Safeharbour (254 Hagley Road) located?

Safeharbour (254 Hagley Road) is a residential care home in Stourbridge, Dudley, DY9 0RW. You can view its exact location and get directions from the map on this page.

What type of care does Safeharbour (254 Hagley Road) provide?

Safeharbour (254 Hagley Road) is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.

What is Safeharbour (254 Hagley Road)'s CQC rating?

Safeharbour (254 Hagley Road) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 June 2025. You can read the full CQC report from the link on this page.

Does Safeharbour (254 Hagley Road) offer respite or short-term care?

Yes. Safeharbour (254 Hagley Road) offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Safeharbour (254 Hagley Road)

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Safeharbour (254 Hagley Road)

Answered from the CQC register where we can. 6 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Safeharbour (254 Hagley Road) is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Safeharbour (254 Hagley Road) is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Safeharbour (254 Hagley Road) offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 18 June 2025
  • Report published: 18 June 2025

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the West Midlands

Safeharbour (254 Hagley Road) has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Safeharbour (254 Hagley Road). Actual fees depend on the room, the level of care and how it is funded.

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