12 Collett Close

Logo of 12 Collett Close, a care home in Stourbridge, Dudley, offering mental health care, learning disability and autism support and younger adults care.

12 Collett Close is a residential care home in Stourbridge, Dudley (DY8 4HS). It holds a CQC rating of Requires Improvement.

About 12 Collett Close

Collett Close is a residential care home in Stourbridge supporting adults with a learning disability or autism and adults living with a mental health condition, including younger adults. We offer permanent places and respite stays. The house is run so that the people living in it make the everyday decisions: what is cooked, what time the day starts, whether today is one for going out or staying in, who comes to visit and when. Staff are here to make those choices workable and to step back from what somebody can manage alone or wants to learn to manage. Communication gets careful attention. A number of the people we support get their point across in ways other than speech, and understanding somebody properly is what allows them to direct their own life rather than have it arranged around them. Our most recent inspection by the Care Quality Commission rated us requires improvement overall. We would rather put that in front of you than leave you to discover it. We know which areas were raised, we have work under way, and we will go through the detail with any family considering a place here or already trusting us with a relative. People making this kind of decision deserve straight answers. If you are looking for a place or a respite stay in this part of the West Midlands, please get in touch and come and see the house.

Care provided at 12 Collett Close

Read the full inspection report on the CQC website.

Common questions about 12 Collett Close

Where is 12 Collett Close located?

12 Collett Close is a residential care home in Stourbridge, Dudley, DY8 4HS. You can view its exact location and get directions from the map on this page.

What type of care does 12 Collett Close provide?

12 Collett Close is registered to provide residential personal care, with support that includes Mental health care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.

What is 12 Collett Close's CQC rating?

12 Collett Close is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 6 May 2022. You can read the full CQC report from the link on this page.

Does 12 Collett Close offer respite or short-term care?

Yes. 12 Collett Close offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about 12 Collett Close

Can Mum or Dad stay here if their dementia gets worse?

No. 12 Collett Close is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. 12 Collett Close is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. 12 Collett Close offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. 12 Collett Close supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the West Midlands

12 Collett Close has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from 12 Collett Close. Actual fees depend on the room, the level of care and how it is funded.

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