Pelton Grange Care Home

About Us

Here at Pelton Grange Care Home in Chester Le Street, County Durham, we provide a warm and genuinely homely environment where the people in our care feel safe, valued and supported to live as independently as possible.

We support a wide range of individuals, including older people, younger adults, and those living with a learning disability or autism. We also offer residential care, physical disability support and short term respite care, meaning we can be there for people and their families at different stages and in different circumstances.

Our team works hard to get to know each person properly, understanding not just their care needs but their routines, preferences and what matters most to them day to day. We believe that good care starts with good listening, and we take the time to build real relationships with residents and their loved ones.

We are pleased to hold a "good" rating from the Care Quality Commission, which reflects the consistent effort our staff put in across every aspect of the home. It is something we are proud of, though we always look for ways to keep improving and to raise the bar further.

Families tell us they feel reassured knowing their relatives are here, and that means a great deal to us. We encourage relatives to be involved, to visit freely and to feel that Pelton Grange is somewhere they can always come to with questions or concerns.

Whether someone is moving in for the long term or staying with us for a short respite break, we aim to make the experience as comfortable and positive as possible. If you would like to find out more about what we can offer, we would always welcome a conversation or a visit to come and see the home for yourself.

Common questions about Pelton Grange Care Home

Where is Pelton Grange Care Home located?

Pelton Grange Care Home is a residential care home in Chester Le Street, County Durham, DH2 1DD. You can view its exact location and get directions from the map on this page.

What type of care does Pelton Grange Care Home provide?

Pelton Grange Care Home is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Pelton Grange Care Home's CQC rating?

Pelton Grange Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 25 July 2019. You can read the full CQC report from the link on this page.

Does Pelton Grange Care Home offer respite or short-term care?

Yes. Pelton Grange Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Pelton Grange Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

• Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
• Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
• Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
• Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
• Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
• Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Pelton Grange Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Pelton Grange Care Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Pelton Grange Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Pelton Grange Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Pelton Grange Care Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

• Latest inspection: 25 July 2019
• Report published: 25 July 2019

Overall: Good

• Safe: Good
• Effective: Good
• Caring: Good
• Responsive: Good
• Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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