The Old Manor House

The Old Manor House is a residential care home in Penzance, Cornwall (TR18 4DW). It holds a CQC rating of Good.

About The Old Manor House

The Old Manor House is a residential care home in Penzance, Cornwall. We look after older people who need help through the day, including many living with dementia, people with a physical disability, and people who are blind, partially sighted, deaf or hard of hearing. Some of the people living with us are younger adults, and respite stays are available alongside permanent places. Running a home with that spread of need takes more thought than running one where everybody is alike, because no single routine will do. So we work out what each person's day ought to look like and then make the house fit around it rather than the other way round. Where sight or hearing has gone, a building that is hard to read shrinks a person's confidence, so we pay attention to light, contrast, noise, signage and how staff approach somebody. For residents with dementia we keep life predictable and surroundings familiar. Where a physical disability is involved the work is about equipment, patience and allowing time. Penzance is a town people are attached to, at the far end of the country, and staff tend to be local and tend to stay. Our overall rating from the Care Quality Commission is good. Visit without an appointment if you would rather.

Care provided at The Old Manor House

Read the full inspection report on the CQC website.

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Common questions about The Old Manor House

Where is The Old Manor House located?

The Old Manor House is a residential care home in Penzance, Cornwall, TR18 4DW. You can view its exact location and get directions from the map on this page.

What type of care does The Old Manor House provide?

The Old Manor House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is The Old Manor House's CQC rating?

The Old Manor House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 July 2018. You can read the full CQC report from the link on this page.

Does The Old Manor House provide dementia care?

Yes. The Old Manor House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does The Old Manor House offer respite or short-term care?

Yes. The Old Manor House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about The Old Manor House

Can Mum or Dad stay here if their dementia gets worse?

Yes. The Old Manor House is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. The Old Manor House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. The Old Manor House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. The Old Manor House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

The Old Manor House has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from The Old Manor House. Actual fees depend on the room, the level of care and how it is funded.

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