St Mary's Haven

St Mary's Haven is a residential care home in Penzance, Cornwall (TR18 2DH). It holds a CQC rating of Good.

About St Mary's Haven

We are a residential care home in Penzance, providing a home for older people and younger adults who need help with daily living, including those living with dementia, people with physical disabilities and people with loss of sight or hearing. Our aim is a settled house where help is close at hand without taking over somebody's life. Residents keep their own rooms, belongings and routines as far as we can manage, and they decide how much they want to be part of whatever is happening. Where someone needs help with washing, dressing or moving about, we try to give it without hurry and without doing more of the task than is actually needed. Dementia care rests on knowing the person rather than following a procedure, so we ask families to tell us about working life, children, music, faith and old habits. Where sight or hearing is poor, small habits matter: saying who you are on coming into a room, speaking clearly and not moving things about without saying so. Meals are cooked here and we listen when somebody would rather have something different. Being in this part of Cornwall is a plain advantage, and getting out for a change of view is part of ordinary life here. Respite stays are available as well as permanent places. Our most recent inspection by the Care Quality Commission rated us good overall. Please come and look round before deciding anything.

Care provided at St Mary's Haven

Read the full inspection report on the CQC website.

Local care news in Cornwall

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Common questions about St Mary's Haven

Where is St Mary's Haven located?

St Mary's Haven is a residential care home in Penzance, Cornwall, TR18 2DH. You can view its exact location and get directions from the map on this page.

What type of care does St Mary's Haven provide?

St Mary's Haven is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is St Mary's Haven's CQC rating?

St Mary's Haven is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 29 February 2020. You can read the full CQC report from the link on this page.

Does St Mary's Haven provide dementia care?

Yes. St Mary's Haven supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does St Mary's Haven offer respite or short-term care?

Yes. St Mary's Haven offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about St Mary's Haven

Can Mum or Dad stay here if their dementia gets worse?

Yes. St Mary's Haven is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. St Mary's Haven is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. St Mary's Haven offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. St Mary's Haven supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

St Mary's Haven has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from St Mary's Haven. Actual fees depend on the room, the level of care and how it is funded.

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