The Waves

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About Us

We at The Waves are proud to offer a welcoming residential care home in the heart of Poole, providing personalised support for adults living with learning disabilities, autism, and physical disabilities in a setting that feels truly like home.

Nestled within the Bournemouth, Christchurch and Poole community in the BH postcode area, our home benefits from the gentle coastal atmosphere of the South West. The surrounding neighbourhood offers a calm, friendly environment, with the familiar comforts of Poole close at hand. We have created a space where residents can feel settled, supported, and part of a wider community, whilst enjoying the reassurance of a safe and nurturing home life.

Our specialisms reflect the diverse needs of the people we support. We care for younger adults and those living with learning disabilities, autism, or physical disabilities, recognising that every individual brings their own story, preferences, and aspirations. In practice, this means we take time to understand each resident as a person first. We work closely with families to build care plans that respect independence, promote dignity, and encourage meaningful engagement with daily life. Whether someone enjoys creative activities, quiet moments of reflection, or social connection with others in the home, our team is here to make those experiences possible.

For families, choosing the right home is one of the most important decisions you will ever make. We understand the weight of that responsibility, and we are committed to being a trusted partner throughout your loved one's journey with us. Communication, compassion, and consistency are at the heart of everything we do.

The Waves is rated Good by the Care Quality Commission across every domain assessed at our latest inspection in February 2022. This includes Good ratings for being Safe, Effective, Caring, Responsive, and Well-led. For families, this consistent recognition offers meaningful reassurance that the care provided here meets the high standards expected by the regulator, and that our team is dedicated to maintaining and building upon those standards every day.

If you are exploring residential care options in Poole for a loved one with a learning disability, autism, or a physical disability, we warmly invite you to get in touch. We would be delighted to answer your questions, share more about life at our home, and help you take the next step with confidence and peace of mind.

Common questions about The Waves

Where is The Waves located?

The Waves is a residential care home in Poole, Bournemouth, Christchurch and Poole, BH12 2JD. You can view its exact location and get directions from the map on this page.

What type of care does The Waves provide?

The Waves is registered to provide residential personal care, with support that includes Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is The Waves's CQC rating?

The Waves is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 16 October 2018. You can read the full CQC report from the link on this page.

Does The Waves offer respite or short-term care?

Yes. The Waves offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact The Waves

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about The Waves

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. The Waves is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. The Waves is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. The Waves offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. The Waves supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 16 October 2018
  • Report published: 16 October 2018

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South West

The Waves has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from The Waves. Actual fees depend on the room, the level of care and how it is funded.

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